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iElectrica.com is a family owned and operated business with over 40 years of combined experience in the electronics industry. Since our inception, we have been cultivating the outstanding customer service we are proud to provide for our customers today. Currently we operate a state-of-the-art sales, processing and warehouse facility out of our location at 5900 Stirling Rd Hollywood, FL 33316. As our business continues to grow and reach new places, our commitment to outstanding customer service will always remain constant. Our customers are our number one priority; we pride ourselves on meeting your needs and exceeding your expectations every day. Once you see the savings we offer and speak with our knowledgeable sales or customer service staff, we are confident that iElectrica.com will be your favorite shopping destination. Here are just a few more reasons why you should shop at iElectrica.com: • Brand new, Factory-Sealed merchandise. • All Products include USA Manufacturer's Warranty unless otherwise stated. • Quick Turnaround - Most orders ship within 24-48 hours. • Aggressive pricing- Much cheaper than most retailers. • Well-informed, polite and professional sales staff. Our goal is customer satisfaction and we appreciate your patronage! So, remember iElectrica for all your online electronics shopping needs.
Bought a Samsung 85inch TV from them at an incrediable price, lower than anyone else. It was so low, that I worried it was a scam company until I called and spoke to Sam. Sam assured me that everything would be good and this experince put them to the test. So I ordered the TV and he said it would be here within a week and he was right. When I received it the excitement turn to panic when I unboxed it and turned it on and the entire right side of the screen was cracked! I was worried it would be a hassle and take forever to get them to respond and take this one back and give a new one BUT that was not the case! I called, they asked for pictures, asked me to box it up and they sent a shipper over to pick it up and I got a new one a week later! I read the comments on having to buy the insurance but it is worth it. These guys are great! will buy from them again.
I had been looking for the right TV, at the right price, for over six months. When I saw the price at iElectrica for a Samsung QN65Q80TAF, I knew my search was over. After checking to see that this was a reputable company, I placed my order. The price was several hundred dollars less than any other place I checked. The TV was delivered in perfect condition, and I am 100% satisfied. It took 12 days for the TV to be delivered, but it had to travel from Miami to Seattle. Also, I placed my order late in the day on a Friday, so it too a few days for the shipment to be picked up.
Just wanted to drop you a note to thank you for the excellent service I received from your company and AM HOME DELIVERY company. Everything was perfectly organized – from placing the order till delivery with very polite and helpful people.
do not trust this company. bait and switch, buyer beware!
Shipping insurance add on buyer beware. Tried to charge me an extra $350 which eats up alot of the savings. I ended up cancelling the order.
Great Service and competitive prices!
iElectrica provided a competitive price on a Samsung Q90r TV. So, I placed the order. A couple days later, I received a call to discuss the TV and coordinate a delivery date and time (originally stated to be 7-10 days). Later I figured out that a big reason for the call was to attempt to up-sell their optional delivery services. They hit me up with significant special shipping charges not previously discussed or shown when I placed the online order. Since that total price was still a bit lower than BestBuy, I still moved forward with the purchase. Their shipping company was fairly inept, but I did finally receive the TV 23 days later. In the end, you always get what you pay for... If you're looking for a competitive price on electronics, expect some compromise on service or timeliness.
honest to the true, the good delivered on time
Ordering process was a little unusual. Ordered online and an agent called you the next day to get additional info before the order is actually placed. Once it is placed item shipped and arrived within 2 weeks. New TV was in good condition and pricing was great!
Very happy with TV and service.
OLED TV Order processed great and received in a timely manner. No add-ons desired and I did not get the high pressure shipping insurance call after ordering. Great price and awesome tv.
Great product and price! Only 4 stars because time it took to receive product...over 3 weeks. Would recommend and will buy from again. FIRST TIME FOR LARGE PURCHASE ONLINE AND VERY HESITANT, BUT THIS COMPANY CAME THROUGH IN EVERYTHING EXCEPT FOR SHIPPING TIME.
I called in to update my address and they still tried to deliver it to my old address. Im sending this tv back and going with a more reputable store
Nice to work with
Overall, iElectrica had the best pricing and was trustworthy. I will buy from them again in the future. Delivery was a little under than 2 weeks. There was good notification and scheduling. The delivery people were efficient and professional. Product pricing was, by far, better than anywhere else I could find. My only complaint is that the original model I ordered had gone out of stock. iElectrica gave me the option to cancel my order or to shift to a similar upgraded model (still with better pricing than competitors' lower/original grade model). Whether this bait-and-switch intentional or not, I am still happy with the pricing and the way it was handled.
After my order, I got a call to add $150 to my order for a special delivery insurance. This should have been listed on the order. I think they were trying to just get more money from me because they had a super low price.
Delivered my TV and almost wrecked the TV but not taking the things off the top before unboxing it. $80 for white glove and didn't bother taking their shoes off or even put the TV and the TV stand.
The price of my TV was far cheaper than the "big box stores" when I ordered, but 10 days after my purchase, the major "Best" store was within $200 of what I paid, and after the huge hassle with the freight company contracted out by iElectrica, I should have waited to buy local.The freight company would not budge on a delivery date, period.They called and said this is the day and the time frame (4 hour window) The one person I tried to reason with on the phone was rude and kept cutting me off when trying to talk to him. The good thing about iElectrica was that they offer a good extended warranty through a nation wide company for a good price compared to the "local" stores. Also, back to the freight company, if you could not meet their date and time, they would not come back until, and I quote, "sometime next week." When asked what day that would be, the guy I talked to said he did not know. I could go on, but I think you get where I am going with this.
I bought three TVs 2 65* 1 75* it is clear shipping section working perfectly !! they send to me 75* with broken screen then they change it after week. also they send to Extra 65* then they took it back after I emailed them! After Sales service are Uncooperative .. I need some documents because I'll talk TVs with me out the border but they said they cannot help ! I ask the same documents from three different stores and all of them send it to me.. Conclusion : if you are don't worry about the time this store is a good choice.
My experience with IElectrica directly was pretty good. I placed my order and they called the next day to verify and offer additional services. There was no hard selling or anything and the guy I spoke with was very nice. Their website reflected my order and tracking information within a day. This is where the problems started. The shipping company used by Ielectrica is AM Home Delivery. My experience with them has been nothing short of awful. They scheduled a delivery window twice now and missed both of them only to find out the item was never even picked up. It has now been 2 weeks since I ordered my TV and I have yet to receive it. All the shipping company will tell me is that its on its way. When you call in they don't seem to want to help and seem very irritated that they have to speak to customers. If you read reviews for AM Home Delivery, my experience is quite common. Apparently that is just how they do business. Why would any retailer want to partner with such a company? Unfortunately I would not use Ielectrica again if they continue to use AM Home Delivery as their shipping partner.
