Company Details

Very easy to find and use website. Was searching for this product at best price. Was the best price and also delivered quickly and efficiently.

Arrived on time, product as expected.

My first purchase from Wineware and very good first impression. Quality products and very good, easy navigating website. Delivery on time and excellent pricing.

Delivered on time ,packed really well, The Cairnglass Whiskey tasting glasses were to replace a couple that had been broken at a gathering and the little water jug is really sweet good service "Wineware"

Excellent service! Ordered and 25 hours later my parcel was in my hands!

Great product choice, good communication and service

Prompt delivery - at last we found the right height wine glasses!

Excellent service, delivered quickly and in good condition. Thank you

Excellent choice, quick response and very pleased with the glasses when they arrived

Absolutely instant same day dispatch, with the best (recycled) packaging I have ever encountered, truly first class. I say this as someone who almost never gives reviews.

Glasses arrived sooner than expected - well-packed, no breakages, excellent service.

A great selection of wine glasses and accessories. Very prompt delivery.

I never received the order!!!!

Fast, efficient service and the wine rack purchased is excellent

Very good price and well packaged, so the wine glasses arrived in very good condition.

Have been using this company for years. Give good advice and always dispatch orders quickly. Impossible to fault

I wanted to get some special whisky glasses to celebrate my Dad's 80th birthday, and I was in a hurry. My search led me to Wineware. Ordering was easy, and the next day delivery a godsend! I will definitely be ordering from them again.

Easy to process order, goods were exactly as described and arrived very quickly given the recent strikes. Quality product from a quality business. Will definitely use Wineware again.

Following is an e-mail which I finally sent to Wineware after waiting over a month for a product which was marked as being in stock and due to be delivered within days. Received poor customer service and a refund for only the amount which I paid. Did think that I may get a credit note against a future purchase. Will not be visiting this company's website again. "I am extremely disappointed that you have not been able to despatch the goods which I ordered over a month ago. I understand that miscommunications can occur and the fact that Mark explained to me that the decanter would be sent out this week is an error which the manufacturer has made and which you have repeated in good faith. However, I specifically ordered a product that was not marked as “out of stock” on your website. To be told now that you have no stock of the product and will not have any for another seven or eight months is most frustrating and has now caused me an inconvenience which should, and could, have been easily avoided. It is a further matter for concern that I had to contact you regarding the order rather than you being proactive and advising me of the situation. If I had not made the telephone call, when would you have taken the initiative and advised me of the facts? At your very earliest convenience, please will you cancel the order and refund the amount which you took from my credit card last year along with an additional amount which you consider appropriate for the inconvenience caused. Thank you."

Courier APC is terrible. They failed to deliver on two days running after I had stayed in for them at the given time on both days - i.e. a total waste of time. "Tracking" often not working, and no information given. Parcel then turned up on the third day. All a big hassle just to get some glasses. Wineware needs to sack APC.