Company Details

Easy web ordering with competitive prices & delivered very quickly.

THANK YOU VERY MUCH I WILL BE ORDERING AGAIN AND AGAIN I THINK THAT IS ALL I NEED TO SAY

Thank you for keeping me informed about my order's deliver, I found this most useful. Customer care is excellent.

Very happy with the bird table ordered, but initially the wrong bird table was sent, which was much cheaper, inferior and with screws missing. However, service to rectify this miatake was excellent and staff were very apologetic for mistake. Very prompt delivery, with courier giving delivery times within one hour's window.

Excellent value for money! I have bought from other sources before but you are the cheapest, fantastic! I'll definitely shop again with you. Prompt service & excellent communication about delivery dates/times etc. Well done!

Flawless transaction. Regular email updates, no problems with order, speedy delivery. Even a phone call from the courier to ask where to leave the delivery as I was not in. Perfect.

I have now placed four orders with Wild Bird Direct and have found them to be absolutely "on the ball" as regards getting the order right, responding quickly to an order and, if you telephone them about your order, they are very, very quick to try and sort it out, even calling back if necessary. The first two orders I placed were absolutely fine, an e-mail sent to advise the one-hour time slot and the orders arrived in that time. However, these e-mails don't come from Wild Bird Direct but from their Courier (DPD?). My third order went completely wrong, with another label placed over the one Wild Bird Direct put on the package with the result that the order went to the wrong address - nobody in so a card was put through the door. On telephoning Wild Bird Direct, they immediately took this up with the Courier, who advised the order would be with me the following day. Come the following day, Courier arrived, was rooting around in the back of the van for abour ten minutes, then drove away, despite me running down my drive waving and shouting. It transpired that my delivery was not even on the van for that day! The following day, I had my usual driver from the Courier company who delivered my package. Wild Bird Direct pulled out all the stops to ensure that I did get my package and kept me informed every step of the way. Excellent company, shame about the Courier, but I would still recommend Wild Bird Direct to anyone.

the items I ordered were all delivered the next day and were well packaged. The website was clear and easy to use.

THE ITEMS ORGEREG ARE DELIVERED PROMPTLY AND THEY ARE ALSO POLITE AND HELPFUL. I CANNOT FIND A SINGLE FAULT WITH THE SERVICE

The item arrived very quickly and was well packed.

The Items ordered never take longer than 2-3 days to arrive. Notice is always taken of delivery requests. Communication between customer and company are excellent. Any minor discrepancies are dealt with swiftly and fairly. On the whole, a modern, well run company with good old-fashioned values ie. putting the customer first. Highly recommended and deserving of its five star status! Paul Weston (Mr)

I ordered twice for my last two orders late in the day and still get the order next day, absolutely great. Even the delivery itself is super I got an e-mail saying my order would be arriving between 10 and 11 and it was there at 10, better service than most companies. Also the order I put in on the 23rd dec, I expected to get after xmas but it was once again there on xmas eve, and I live in the middle of the North Yorks Moors.

Ordered the items at approx. 1630hrs, order confirmed by email and informed that it would be delivered the next day and check the couriers website. Next day emauil informed that the items would be delivered between 10.35 and 11.30. Items arrived at 10.45, fantastic service

I was very happy with the products I ordered from this company. Good information was given about date and time of delivery and it was very quick. EXCELLENT!

delivery not on day promised and delivery company not truthful on their tracking record. rather disappointed about content of mixed seed order but the birds will be the best critics!

Fast efficient delivery and a good price what more could I want

Excellent value, and excellent service. My order arrived the next day, and exactly within the time window stated on the email I received. Will definitely use wildbirddirect.com again and would recommend.

company phoned to inform of a delay and offered an alternative, even though the delay was only a couple of days

Had all the feeds that I was looking for. An easy check out system and good prices. My only quibble was with the size of the postage charge. Twelve pounds out of eighty was a little steep. Other than that good service all round.

Excellent service and very helpful - they go out of their way to help you - would highly recommend them to anyone.