Company

Whitaker Brothers

3 Taft Court, 20850, Rockville, US

About Whitaker Brothers

Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes. Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.

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Mary 05 December 2017, 08:48

Great service, fast turn-around!

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Clerk Treasurer 05 December 2017, 03:30

I wanted a paper folder but did not feel good about spending even a thousand dollars. I did some research and found Whitakers. I watched a few videos, sent my questions off and the response came quickly. So I ordered on the recommendation that the sales rep made and my machine arrived in no time at all. I folded the village newsletter and water bills the day it arrived. It cut the manual labor down on the job from 8 hours to 2.5 hours. What a great investment.

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Gerald 04 December 2017, 15:26

I purchased a Fellowes 225ci shredder. The company never sent me an emial that the machine was shipped with a tracking number. I had to call after the item did not arrive in my office. This is a minor nuisance, but with no shredder the work was piling up to destroy. The machine works fine with no adjustments needed. Instructions were clear. I had a similar machine before. I would certainly purchase from this company again.

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Patrick 30 November 2017, 16:13

Excellent service and turnaround.

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Customer 29 November 2017, 03:58

Great. I never received the email to inform me my package was sent. However, it arrived on time.

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Dawn 27 November 2017, 23:06

Whitaker Brothers offered the lowest price and the online ordering process was simple. Thanks!

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Dale Houston 21 November 2017, 03:35

Great service, very knowledgeable about our Cutter!

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AGC Colorado 20 November 2017, 16:05

Whitaker Brothers was very responsive to my online order. I understand and appreciate their e-mail to ensure that we were selecting a machine that would meet our needs. The only suggestion I would make is to have the periodic maintenance kit offer be included with the first e-mail. My order was delayed a day as a second e-mail was sent suggesting the maintenance kit.

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John 19 November 2017, 21:50

Competitively priced and my shredder was quickly shipped.

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Diane 17 November 2017, 05:44

Whitaker Brothers takes great care of their customers! We just purchased a new DestroyIt shredder which replaced one we purchased 21 years ago from Whitaker Brothers. Their products are extremely reliable and their customer service is excellent!

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Bunny Watson 17 November 2017, 02:48

I just placed my order for a Martin Yale 1611 Paper Folder. Customer service e-mailed me to verify that I was aware of the specifications of the item I ordered before they shipped it.

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Dave Williams 16 November 2017, 05:59

John Brown is always helpful

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DONALD 15 November 2017, 18:39

Asked and received feedback quickly. The equipment arrived on time and in good condition.

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Brenda 15 November 2017, 05:49

Great customer service. Got what I wanted on time.

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Lori Keeler 14 November 2017, 22:23

Great, great service! Received the folder in less than 24 hours and it has just been great! I would highly recommend!

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Levis 09 November 2017, 10:14

Best price for equipment and easy, friendly service.

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Ben 09 November 2017, 01:07

Disappointed that I didn't get the $20 off coupon until half an hour after I ordered but it wasn't a deal-breaker. Great product, good price, and fast shipping.

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Terry 08 November 2017, 06:22

My first purchase with Whitaker Brothers. Bought a Fellowes 125 Ci shredder (price was lower than Amazon). Everything went real well, Good communication with seller. Just got it today, one week later (free shipping). Arrived in perfect condition. Will not hesitate to use this company again.

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Ruth 08 November 2017, 01:33

Product received on time and in perfect condition

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Frederick Codoni 03 November 2017, 04:11

Representative telephoned to make sure what we ordered would fit our needs (which it does). Would have liked a tracking number so I could determine when the order would be delivered. Product was as advertised and service was excellent..