Company Details

Great support and responsive to questions.

Quick responses to our questions. Always polite. Themes are beautiful. I purchased the VW Gift Shop theme as it fit exactly what I was looking for.

they were very helpful and did install for me.

So far so good! I bought the theme, imported the demo files and everything works well. The website isn't live yet but the support is great for resolving issues and answering technical questions, which is great for a novice like me.

I’m extremely happy with this WordPress theme from VWThemes.com! Not only is the design clean and flexible, but the customer support is outstanding. I had a few questions about customization, and their team was incredibly helpful, guiding me through the process and ensuring everything looked perfect. Their prompt and friendly support made a huge difference, and I truly appreciate the effort they put into assisting their users. Highly recommend this theme for anyone looking for both quality design and excellent customer service!

Good support service, quick response to messages. I really like WP Themes' theme service

Incredibly helpful with installation and trouble shooting. Amazing experience overall!

Only reason for a one is can't go any lower. After awhile you get tired of seeing this message on every theme that you try to download. “The package could not be installed. The theme is missing the style.css stylesheet” So, unless you know how to fix this yourselves don't buy it. Seems that this is not a new problem and I am not the only one experiencing it. The forums have not been much help either. After much communication between myself and Customer Support the issue has been resolved to my satisfaction. They went through and solved the issues then emailed the individual site links that I was interested in. Great Job!

Prompt and good customer service. Have wide choice of themes. The theme designs look good. Quick and easy to make the site running.... Thanks.

Top support

Purchased a VW theme for a client. Theme seemed to install ok except for the requirement to download 7 additional plugins that was not referenced anywhere. Once the plugins were installed and the website editing started the server crashed. I emailed support. There answer was to click on links to the documentation which I had already read. None of the advertised functions actually worked. Every screen in the Wordpress admin area was populated with requests to purchase hundreds of additional premium themes. Nobody likes to be spammed and scammed. I asked for a refund and was refused. BUYER BEWARE!

Had some issues with the package key and the team promptly responded with correct key and shared it with me. I recommend vwtheme for their exceptional support.

I downloaded the theme Sunday, today's Friday, same week. There were a few glitches and I had a couple special requests, Support responded daily and fixed or added everything I need. Thank you! I've tried other paid WP before and other companies couldn't figure out their coding errors. VW knows what they're doing. Thanks so much!

customer care service is great! Recommended

Thank you very mutch for the best support. Regards Holger

Contacted VW support regarding some issues with new Diner Restaurant theme. Unsure whether hosting or theme causing issues. Support team very patient hand provided guidance every step in providing all solutions to our problems - bearing in mind that we are cafe operators and not IT wizards. Thank you all.

Swift response and support

Tres bon site et prestation

I purchased 2 website themes and neither are working! The Css stye seems to be the issues. No response and I have requested a refund! Poor quality of product and no response to request for assistance.

FR: vwthemes.com est vraiment parfait le thème est parfait et le support rapide et efficace Bravo à vwthemes.com --- EN: vwthemes.com is really perfect the theme is perfect and the support is fast and efficient Bravo to vwthemes.com