Company

US Mobile

295 Madison Ave 15th floor, 10017, New York, US

About US Mobile

We believe you should try out our plans to decide if you like them, so we give you 30 Days Free to take our plans and coverage for a test drive.

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Dannie Klompsma 25 February 2025, 10:07

Technical help through the chat might not go the fastest, but at US Mobile they do take the time to help you. I have very positive experiences. Better then any mobile carrier or provider. Thanks, Zeeshan Shafiq!

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James Cass 25 February 2025, 09:13

Abeera Ali was very helpful and patient. My issue was resolved and now I can have peace of mind.

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John Jones 25 February 2025, 08:43

Adnan Jirjees was fantastic. They made my process extremely simple and they were able to address all my needs in one conversation. It's representatives like this that make switching to US Mobile a no-brainer. Thank you again, Adnan.

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Art Morris 25 February 2025, 08:37

Same price, better service!! I have been a customer of Visible for several years. $25 a month. And, it was excellent service on the Verizon network. US Mobile offers 35gigs of premium data for the same price. Difference- US Mobile allows access to Verizon's Ultra-wide network on their $25 plan. BIG difference- Visible website/app offers very little granular data about your usage. US Mobile's app & website are superb, giving loads of data on your usage. Both use the Verizon network. Both are excellent, but the better website/app and access to 5G-WB are worth changing to US Mobile.

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David Klein 25 February 2025, 05:34

Great representative, very smooth and helpful!

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Sergio 25 February 2025, 05:22

Love the new Dark Star unlimited plan! Love the 5G speeds!! Also online chat support team was very helpful to update my account settings. I’m referring all my friends to US Mobile!!

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stefano aliatis 24 February 2025, 09:57

great company even better service

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Kristen Ackley 24 February 2025, 09:17

Zeeshan made my experience great and easy.

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Perry Tsao 24 February 2025, 09:14

Areesha Nayer helped me work out some tricky issues transferring a phone line using a re-used physical SIM card. It was great service and got me up and running right away!

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Liesel Krouse 24 February 2025, 06:27

the person who was helping me was so kind and helpful,i could not have asked for a better experience. their name was faeez.

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M Reed 24 February 2025, 05:57

Syed Ahmad was extremely knowledgeable and helpful. Made the process very simple. Great customer service.

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dion zhu 24 February 2025, 02:37

Have a little hiccup at the initial setup. But humna took her time at patience, with her knowledge. We solved the problem! It is working great! Getting coverage even at a very rural area.

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Dustin W 24 February 2025, 01:15

I needed some help and reached out to customer support, my agent was Syed Ahmad Abdul Rahman, he went above and beyond to help me and quickly resolved my issue. This company has been great and the customer support makes it even better.

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customer 23 February 2025, 09:40

Have been enjoying USMOBILE and had great service today from Sayeh Ahmad! Thank you for helping me navigate my sim card challenges!

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Stephanie S 23 February 2025, 09:11

4 stars only because just signed up but Zeeshan Shafiq customer service was 5 stars! Very helpful with a setup issue fully resolved and all good to go. So far very pleased with the customer service.

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Government Sourcing 23 February 2025, 02:01

Happy Customer having utilized US Mobile now for almost 3 years without any incidents. Customer Service is 24/7, quick, reliable, and knowledgeable. The CEO of US Mobile is hands-on, ensuring his customer base is kept informed, knowledgeable about all services and is constantly upgrading services to meet customers demands. Highly Recommended.

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Klaus 22 February 2025, 23:29

i've been with usmobile for many years. they offer best prices hands down. the support is there 24/7. sometimes it takes patience to work things out, but those guys are always there to guide. highly recommended!

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TJ 21 February 2025, 18:20

THE BEST TECH SUPPORT EVER !!! Much thanks to Qirat Massed who didn't miss anything helping me get me swapped over to Dark Star, and signing up 2 other people. 5 stars to him first, 5 stars to US Mobile ! Best service hands down. 3 years going strong with them and going stronger. Much Thanks, TJ NolaFm100

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Austin Cowell 21 February 2025, 09:37

Wante share that I recently wasn't able to pay my phone bill due to personal situations, and there was some oddness on their end that kept it from reactivating fluidly. Abeera Ali from the support department though stayed on chat with me for 2 whole hours with a ton of potential fixes being recommended. Unfortunately none of them worked and were going with shipping a new sim, but certainly not from a lack of effort of their staff. The service is affordable, the customer support is great, and the speeds at least in my area clown Verizon. If nothing else, they have an eSIM trial, so give them a shot!

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Mr ADB 21 February 2025, 07:46

Abeera Ali was great is assisting me and going over my service plan options. Customer service with US Mobile has always been great! Excellent company!! 😃