Company Details

Wreath is very nice. It’s very full, and has lots of lights that show up good from the street because they’re incandescent, not LED.

All was good, slight issue with my address delayed delivery

Your staff made our purchase very easy. For some reason our original tree order did not get registered. Your staff person found it, got it squared away. And when I said I wanted to order the storage bag she added extra lights to it to get the order qualified for free shipping. That saved us a little money. It was very good service.

The product has very little realism. The assembly instructions don’t match the tree. The metal pole holding the sections together is longer than the insert holes therefore the metal shows. The prices for this product is very highly inflated even with the sale. It is not worth the price.

The ordering process was easy and straightforward. Shipping was fast and accurate. The transaction couldn't have been better.

The process of ordering was easy and the tree came very quickly.

We love our tree from Treetime! Now to get that giant storage bag up the stairs!! 🤪

The tree is really beautiful, it did have lighting issues which were all resolved beyond my expectations. Their merchandise is all really incredible. Their customer service is world class great! Thank you Leslie and Steve for all you did for me.

Perfect solution to a minor problem!!! Bought new artificial tree this year… was absolutely positive the old tree was a 7 footer, replacement tree was a 7 footer but some how it was shorter… turns out the old tree was 7.5 foot 🤦🏼‍♂️ this booster was just what was needed to give the illusion of a 6” taller tree.

Quality product. Zippers work well, bag is made of thick material, great design.

I ordered the tree and it came quickly obviously. I don't think I'm gonna open it until next December. Thank you if it's as pretty as it is in the pictures.

This is the first time we purchased a life-like tree without seeing in person. We chose to purchase a 9' tree from Treetime over other online vendors because of their 3 season warranty & great after Christmas sale. Our new tree arrived in the stated 2-3 days. We found assembly of the 4 sections & connecting the lights easy & were thrilled with the appearance, even without the fluffing! Can't wait for the 2024 holiday season to see it decorated with our 50 year+ collection of hand-crafted ornaments from around the world.

Try responding to customer emails.

Great customer service and the tree is beautiful !

Very happy with the look of the tree however it didn’t come with a remote as mentioned/described. The product arrived very quick.

Easy ordering and the tree looks great.

Great product and customer service. Bag arrived quickly and the how to video was perfect!

Very quick shipping very close to the holidays and the little tree, though pretty expensive, worked out of the box and has a very nice shape.

Fast shipping and our 4.5 multi prelit tree is adorable! Super easy to put together, only two sections. Yes, it took two people about 20 minutes fluffing the branches (and there is a “hole” where we couldn’t get branches to fill-we turned it to the side and hung an ornament in it), but we love it. The tree was 350 lights prelit, and we added another 200 because my husband lives lights. I think the tree is fine with the 350, but do enjoy it with the additional ones. Bought a bag from Covers & All to store it assembled and upright.

Life like tree, but I had thought it would be fuller