Castell Close, SA7 9FH, Swansea, GB
Tredz is a bike company staffed by real cyclists. We aim high when it comes to customer services. Get in touch with us and you’ll be talking to experienced bike experts. We keep an eye on our prices to make sure you’ll always get the best deal at Tredz. It’s unlikely, but if you do find something cheaper elsewhere, we offer a Price Match.
Bought two items for around £70 and one was a pair of shoes. They were too small even though I ordered a size larger than I am. Anyway sent them back and did it by recorded delivery. Waited weeks for a response and they have said they don't have the shoes. Even though the post office proved they received them and they were signed for on delivery. Totally useless one shop blaming the warehouse and the refund department never getting back like they have forgotten. I have sent proof of purchase and the post office receipt . Called many times . It has been over 5 weeks I could have walked there to pick them up at this rate. Totally useless, beware of doing a return here even if it's recorded delivery. It's like the chuckle brothers are running the business online. Also I used these guys regularly in the past. Never again. looks like I have lost the purchase of a new pair of MTB shoes and through no fault of my own but totally to their own incompetence . Take heed.
it came instantly and nothing was wrong with it
Very quick delivery and also items required at good offer price. Ordered late afternoon - arrived mid afternoon next day (to the Isle of Wight).
Items came on time and as expected. All good. I now have to fit the tubes onto the bike!
Parts I needed where delivered quickly without any issues whatsoever. Even find them discounted...
Made an online order, one item was delayed due to supplier. The team contacted me right away to inform me of the options and made the process very easy and accommodated my needs. Would highly recommend, 10/10 team and great prices!
Fantastic service speedy and no issues.
Quality products at good prices
My new MTB arrive very quickly after ordering, was well boxed and delivered carefully by UPS. Very pleased with the quality of the bike and the gears and brakes were set up faultlessly by Tredz - love it!
I bought the wrong size and it was easy to return the gloves and buy a larger size. Disappointed they charged me £3.00 for the pleasure of swapping sizes even though i paid for the return postage
Quick delivery.
Top class goods and service
Great service second to none
Great service Great price Great delivery.
Great product arrived on time
Good products and prices. Quick delivery
Good price and quick delivery, sensibly packaged. Great product.
Quick and good
Great and fast service.
Ordered on the 18th Feb - did not arrive until the 4th March! Tracking updates were constantly changing and even Tredz couldn’t clarify the location, poor choice of courier? When package arrived it was damaged wet and covered in footprints!! DHL express!! Terrible!! The only saving grace is the product appears not to be damaged.
