306 Neilson Street, Onehunga, 1061, Auckland, NZ
Trade Depot was founded with the single mission to provide Kiwis with beautiful and functional home improvement products at affordable prices. Our key product focus is in Bathrooms, Kitchens, Appliances, Laundry, Heat Pumps, Lighting, Tools, Hardware, Plumbing and Electrical.
blown… My dryer is only 2 yrs old and blown up. Ceramic cooktop also 2 yrs old and cracked when tapped and now dangerous to use. Have to buy both products again only after 2 yrs useage!
My first-time online order experience with Trade Depot has arguably been the best I have ever experienced! The prices for 100% silicone sealant ($3.6) and gap filler ($2.8) caulking tubes leave the big boy retailers in the dust! I made the order on the 19th and received on the 21st. Ridiculously fast!! Get excited people!! S*** just got real!!
Always great service and prompt delivery, cant wait for finished project
Worst service ever. Ordered a fridge online 15th July, said allow 2-6 days delivery. On tracking order kept being listed as scheduled for despatch. Phone and message service said email as option due to wait times. Tried to go online to website and message said website unavailable. Phoned back and spoke to representative, was told she would email Hamilton depot and phone me back with update. Did not call back. Checked tracking order again today, noted updated for despatch 28th July. The 6 working days are up tomorrow, 28th is another week away and I will then be back at work. Phoned rep back, got same person I spoke to yesterday, apologized about no return call, unable to have fridge despatched any earlier than next week as all spaces full. Asked to cancel order and get refund. Rep was not able to provide information about what timeframe this would take. Most appalling service and communication I have ever encountered. I will never be using Trade depot again
