Company Details

The representative Mohammed who delta with my call did so very professionally and in turn got the order for our companies mobile phones

Avtar was very quick and professional when I wanted to update my policy.

Mohammed was extremely quick and helpful in assisting me to get things changed over. Thank you!

Simple and easy to deal with. Hassle free. Mr Avtar Singh was extremely helpful.

Excellent fast service from Avtar. I have just upgraded my phone and am pleased i am able to stay with TinHat and also that he made the process so easy. Thanks Avtar!

Great service, detailed information with loads of other added benefits that other insurance providers aren’t offering.

Hi Tinhat were very helpful and easy to use to register my new phone to switch from my old out of use phone with no issues.i just needed basic info about the phobe such as a proof of purchase and imei number.

Great service and quick responses.

This company is rubbish please don't trust this company is fake they charge you of money the customer services is very rude dodgy peoples working in this company . RUBBISH RUBBISH RUBBISH .

Fairly impersonal. Called to cancel today. Seemed overpriced considering that two years premium would cover the phone cost on Music Magpie’s trade in value.

I tried to contact Tinhat this morning but kept being cut off .After leaving an email Muhammad rang me back shortly and made sure I had all the help I needed thanks again Muhammed

I had taken out this Insurnace for my husband’s phone, since 2019 no problems so far and told be that they would be reducing the DD by £1.00 which makes a difference but as he has brought a new phone it’s £8.99 which still is not bad.

I took out this Mobile Phone Insurance for my son. I have had no problems, just had to cancel as he has now got a different phone.

Fantastic service from Mohammed. Very knowledgable and explained everything throughly. Very helpful. Mohammed got me the best price out of all the gadget insurance! Very happy customer!!

I think the tinhat they were really helpful and they given me information about my insurance and they really helpful change my payment date etc they given me right information and date and how much think so poilte to me and letting me know by email

Smooth, efficient, professional customer service from Avtar today when I called to make amendments to my policies. All done in one phone call as he was prepared to wait for accompanying ID documents to arrive by email whilst on the call. He's a credit to you TinHat!! Thanks :)

Having upgraded my phone over the weekend, I had reason to contact TinHat today to amend my policy. Process was simple and was completed within minutes. Thanks to Avtar for his assistance.

Great, fast service changed my insurance over straight away and very helpful. Have used Tin hat for the last 2 years and won’t use anyone else!

Great service and fast service. I work as a senior carer and need insurance on my phone. Brilliant service 👏

I had a gadget policy and had changed device so wanted to make an amendment to it. In reply to my query as to procedure, extra cost etc. I was told my policy had been cancelled last July and that I’d need to start from scratch with a new policy. I was convinced that I’d renewed it. Thankfully I hadn’t had to make a claim! I checked my paperwork and bank details and found I had indeed renewed the policy and I emailed to advise of this. The man who’d given me the incorrect information forwarded my correspondence to Avtar Singh who arranged my policy last year and he who sorted everything out at the drop of a (tin) hat. He restored my faith in the company. Thanks Avtar.