Office 7 & 8, , Port Louis, MU
A platform with careful study on user experience combined with a market study of what the users require to make booking easily and bringing innovation to the e-commerce industry in Mauritius. An online market-place that host events and hotels under one place. We focus on customer satisfaction, where we do not want to overwhelm our customers with 1000s of offers. We focus on quality and not quantity. We also want to gain the trust of our customers by offering a safe, user friendly and responsible platform to make their purchase.
I am writing to express my utmost gratitude for the outstanding service provided by Mrs. Reshma during my recent experience in securing a hotel booking. Mrs. Reshma's exceptional customer relationship skills and dedication to ensuring my needs were met have left a lasting impression on me. What stood out the most was Mrs. Reshma's attention to detail and her proactive approach in handling my special requests with the hotel. She went above and beyond to ensure that every aspect of my stay aligned with my preferences. Her ability to navigate through these requests with efficiency and expertise truly enhanced my overall experience. Furthermore, Mrs. Reshma's prompt responsiveness and consistent follow-up both with me and the hotel, showcased her commitment to providing top-notch customer service. It was evident that she was genuinely invested in making sure I not only secured a booking but that I received exactly what I had requested. I am particularly grateful for the extra effort Mrs. Reshma put into ensuring my satisfaction. Her dedication and professionalism have set a new standard for customer service in my eyes. I am truly appreciative of the seamless and stress-free experience she facilitated. In conclusion, I want to extend my heartfelt thanks to Mrs. Reshma for her exceptional service. Her commitment to excellence has made this booking experience memorable and I look forward to future interactions with such an outstanding professional.
I would like to thank Mme reshma for taking care of my booking.
Cancellation, re booking , finding a better hotel, discount, rapidity of communication....All was SO EXCELLENT!!!! Thank u Ticketbox for making my day. Two days back under cyclonic bad conditions i wrongly did a booking n was anxious abt it. All corrected n vry fine now. Merci encore pour l'excellent travail❤❤❤❤❤❤
Very prompt response and they had a special ear for specifications - no issues at all while check in at the hotel - appreciated all services provided
Amazing experience at Anahita for a pizza lunch package for 4 people at the ll forno restaurant. Hotel & restaurant staffs were very polite, professional and took great care of us, ensuring we have a lovely day at the hotel. Thank you Ticketbox team (especially Mr Ajay and Reshma) who made my booking so easy, and also made my birthday even better by offering a complimentary cake. Keep the wonderful job Ticketbox. Highly recommended.
I highly recommend Ticketbox.mu Helpful staff ,prompt response and immediate action which is much appreciated. Keep it up and continue in same direction . Big thanks to Mrs Reshma always here helpful even some difficulties with hotel issues she was here. Will revert back to you again.
Reshma is very professional. The right person at the right place. She gave us the best time of our lives celebrating new year at Ocean Creek Hotel as well as the 10th birthday of my daughter Aditi. We wish ticketbox and reshma all the best and a very happy new year 2024. Again we will choose ticketbox and reshma for our holidays.
Special thanks to Vanessa and Tribeca team for booking my weekend at casuarina.. Thank you will surely do my next booking with u. From Ansini
TicketBox.Mu - Booking was seamless, Anahita's setting was stunning, and Indiana Jones under the stars? Pure movie magic! Friendly staff, delish snacks, and starlit skies made it unforgettable. A must-do in Mauritius!
Thank you for your help and very kind of you Mrs Reshma..keep up your good work.
Reshma is very kind and helpful. She is committed to her job and will go the xtra mile to satisfy her customer.
Always helpful
Thank you mrs reshma from ticketbox For the reservation of tamassa hotel The day package was amazing.
I would like to thank Mrs Reshma for all my bookings at several hotels at ticketbox.My last visit was at Anelia Hotel.She made everything for me to get rooms at the resort.She is a very nice hardworking and polite person ready to help at any moment.I appreciated her a lot. Thanks again Reshma Gowreesungkur for the good job.Keep it up and wish you good luck Mrs Manda Mahesh
A big thank you to Mrs. Reshma, although my booking has not been easy with the rebooking and all but she's been very sweet, kind and professional. She's a gem, She definitely need a raise and more! I'll gladly Switch from Mari deal to ticketbox for this kind of excellency in terms of Customer Service.
Satisfy with your service Very fast replies Good communication Helpful advice Thanks a lot
Quick replies Very helpful The website is user friendly Improvement point: Hotline could be made available till later hours (8pm) or 24/7. Reservation confirmation email could be sent quicker to confirm the payment made.
I will recommend Ticketbox.mu for the quick& great service though. Thank you for the quality of service they provided 😁 BIG THUMBS UP 😍😍😍 Special mention for Linita, who is always helpful when it comes to all my bookings. She always deal with me with patience and dedication. I will always choose ticket box for all my booking. Thank you so much again Linita & ❤
They are doing a great job. For me they deserve even more than 5 star 🌟 the are simply the best 👌
Great service from Ticketbox. Friendly, professional and prompt assistance from Mrs Gowreesunkur. Highly recommended!
