Unit 16 Carnival Park, SS14 3WN, Basildon, GB
The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers. At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems. Explore our product range Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Knowledgeable and helpful staff, the products are very good quality.
Excellent prompt and quick service/delivery
everything delivered as promised. The mats were great and easy to lay down straight out of the box.
Running a Construction Company, I deal with many suppliers of various materials on a daily basis, some better than others though it has to be said the guys at The Underfloor Heating Company are such a pleasure, nothing was too much, always happy to help, to go above and beyond and forever joyous as they do their utmost to make your day easier and help your project run smoothly. Thank you again guys, what a pleasure. Would like to personally thank Gary and Hayley for your help.
I’m a happy customer overall
A very small order but still the best price around. Delivered on time. Thankyou
You accepted an order for an item that was noted on the site as in stock. 10 days later when I asked for delivery date I was told item was not in stock and that it was not available. You had taken over £2800 from my card for am item that was not available. Only when I asked for delivery was i informed the order could not be fulfilled.
Always provided good kit at keen prices and with rapid delivery. Several systems installed & working well.
Great service, fast delivery.
Very quick delivery
Very helpful with good suggestions and technical information.
Very helpful. Great customer service
Great product and customer service. The team went over and above to help me pick the right solution and reassuring me that I had a compatible floor and underlay. The product was easy to install and works great
The matting works very well on my model railway
Ordered wrong product by mistake and tried to cancel straight away by phone and email which the company ignored and still sent out customer service was shocking will never use this company again
They ticked all the boxes. Pre-sales support; competitive pricing; easy to transact; informed at all stages of delivery and on-time delivery. Will defo’ use them again. Well done The Underfloor Heating Store.
Great customer service. Great trade prices Fast delivery And amazing quality
Quick delivery
Great Company. I've been trying to find a reliable company to deliver materials at good prices for my bathroom installations. From experience it's not an easy thing to do these days but im happy to say underfloorheatingstore tick all the boxes. Friendly knowledgeable staff who actually answer the phone or call you back when they say they will, give accurate stock and delivery information and deliver great products when they say they will at good prices. The only 'problem' i can find is i wish they stocked even more products so i could use them more and other less but im happy to recommend them and shout out to charlie for sorting all our orders for us so far keep up the great work.
Quick to respond to enquiry. As order was not 'standard' the technical section assessed and confirmed design dimensions. Accounts issued appropriate documents as agreed and the order was delivered on the agreed day.
