Unit 16 Carnival Park, SS14 3WN, Basildon, GB
The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers. At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems. Explore our product range Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Responsive and know their product
Had an Ufh quote from at least 6 different companies. No brainer had to be The UnderFloor Heating Store. First and last point of contact was Charlie O’Connor. Absolute Gent. No pushy sales people like the other companies, ordered thurs arrived first thing fri. Wow. 1. No harassing sales calls 2. Cad drawings supplied as standard 3. Cust serv is fantastic. 4. Super fast delivery, no messing about. 5. Charlie O’Connor, a legend 👌 6. Pricing is unbeatable and products are quality.
Very good, I'll buy it again and recommend it to friends!
Great communication from Josh, revised a quotation a few times to suit my needs. Ended up getting the majority of the kit direct through polypipe instead and just ordered a few accessories/tools/laminon grid membrane from UFH store. They arrived quickly.
A very knowledgeable and reliable company to do business with. Highly recommended.
Great price and very fast delivery. Havn’t installed it yet, however, I bought the exact same kit as I had purchased 7 years ago for a different extension on my house and I have never had a fault with it.
They have always been a great company to deal with. Alwasy friend and helpful onthe phone.
This is a follow up to my esriler poor review. Underfloorheating contacted me to discuss the probmens I had had and on this basis I have upped my Rating from 1 to 4 Stars. They seemed genuinely concerned with what had happenedand have undertaken to change their policies towards being more sympathetic to ordering mistakes made by their customers. So compliments to a company that do actually take complaints seriously and even better, do something about it.
Excellent service, everything arrived on time and well packaged. The website was very easy to use as well.
Top rate company great prices and speedy delivery’s
Fabulous company… can’t fault them, online ordering is easy. Good price for underfloor heating, I did purchase in the sale. My original order was damaged in transit and when I called they had already dispatched another before I called which arrived the next day. Spot on… would recommend!!
simple, easy ordering. My order was delivered a few days later, on time with no hassle. Will definitely use them again
excellent customer service. would highly recommend
Great product, great service
Great all round with great after sales support
the company done what it said it was going to d, sent me what i paid for ,delivered when it said it was going to and kept me informed all the way through. brilliant service
Everything was good except for one of the Laminon roll that arrived with a big hole.
Fast service and great product value
There are 2 companies with similar names - the UFH Company and the UFH Store. I looked at both and the UFH Store had way better prices for the same items. Also the website seemed a little more intuitive . I bought 2 electric mats and digital controllers and they arrived in a couple of days with good notification all the way through. I am very satisfied and would definitely recommend the theunderfloorheatingstore.com
Great service and friendly manner, couldn’t recommend them enough Zac I think was the name of the rep who helped me
