Unit 16 Carnival Park, SS14 3WN, Basildon, GB
The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers. At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems. Explore our product range Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Delivery before 12 noon next day was excellent. Ordered out of hours as well. The only issue was on my side. I should have made the order during their working hours as the after sales team was excellent and advised me on aspects of the order over the phone. Should I have had the information beforehand the order would have cost me less.
Great all round service
Used the underfloor building tool and purchased the recommended pro warm kit. Everything was delivered on time and complete with all parts well boxed and of good quality.
Clear website, good assistance and information when I rang them, order placed and delivered promptly. The service was great, I let you know about the actual performance of the heating once installed. Now a few months in and in the grip of the cold spell, Heating performs well, nice and warm, a bit expensive to run compared to gas but we expected that, nice to be able to use the app to control remotely for a nice warm house when you get home.
Great support and efficient speedy service
Brilliant customer service. Really helped me when I didn't know what I wanted and went above and beyond to ensure that I got the product I needed. Dispatched promptly and arrived in good time.
My address was incorrect on my payment invoice. I phoned to change it and they did it straight away and parcel was delivered to my new address. Great customer service
Good product, fast delivery good service
excellant service
The account manager was extremely helpful, product and prices are great, easy to manoeuvre website and they delivered exactly when they said they would. Top class service
Excellent prices and speedy delivery
I often purchase with UFHS, Scott is always amazing and helps me with all of my electric and water underfloor heating systems!
Easy to follow website, with tips and great prices, dispatched quickly and easy no fuss refund policy
I’ve used The UFH store a few times and always been impressed. Would use again in the future and would highly recommended
Excellent response and accuracy of details
Great service!! Had issue with ordering the wrong item, called and was sorted out very promptly. Not a problem to these guys!!! Thanks you
I have used The Underfloor Heating Store 3 times and found them competitive with high quality products and fast delivery. I will be using them again.
You couldnt ask for better all the correct products and brands at competitive prices in one place. Along with being delivered to your door very fast and efficent. I have used on mutiple occasions.
Delivered quickly without any problems
Second purchase from the underfloor heating store and with out a shadow of a doubt most reliable and easy to navigate shop I've used. Really happy with how efficient and timely the delivery from purchase to my door has been just all round top notch keep it up peeps. I do wish the delivery was a little cheeper but I'm from Yorkshire and I'm naturally tight fisted lol 🤣
