Unit 16 Carnival Park, SS14 3WN, Basildon, GB
The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers. At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems. Explore our product range Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Selling department - friendly, respectful and “no problem sir” Aftercare department - condescending “well it’s not our policy” types. Beware as they will gladly leave you stuck with goods and hide behind their terms and conditions.
Ordered and delivered quickly
Prompt and efficient Delivery extremely quick Very good, clear information on their website. I really appreciate the clear video tutorial for the thermostat I ordered - I am sure I will be revisiting that when I have the thermostat installed
Very easy to order and fast delivery.Thank you!!
Rapid response and early delivery of product at no charge.
Great price and really quick delivery!
Easy to use website, next day before 12:00 delivery, emails keeping me uptodate
Excellent service delivered next day
Friendly, polite and knowledgeable Reassuring when ordering the right information is shared
Good products and arrived on time
Delivered quickly
Good service delivered on the day they said and a good product
Overall things went as planned but having delivery sent out in two packages caused a problem with detailed tracking not being easy ! Had to ring both Underfloor heating + courier to ensure delivery would be in time despite paying extra for next day delivery !
The article I was looking for was available at a decent price, easily order and quickly delivered. Installation instructions were available on the site before ordering showing the article was interchangeable with the one I was replacing.
Good company, kept me updated , easy to use
Product perfect and friendly team on the phone
Except service and great prices
Easy to use website, very competitive pricing, excellent quality products and very easy returns process. Thank you.
David knew exactly how to resolve a quite difficult request. Very efficient and quick to diagnose the issue and then able to offer a solution. Really brilliant service.
Super efficient order process & delivery
