Company Details

The rugs are top quality and look fabulous. You can tailor make the exact size you want, specify the materials & add details such as single or double borders/trims. This means that each rug is individually designed to fit exactly in your room with existing furnishings. I recommend taking the time to get the free samples and try the colour combinations in your own space. Best of all, the outstanding products are backed by exceptional customer service which is fast, very responsive and reliable. Outstanding.

I am extremely happy with my new sisool rug - it looks amazing on my lounge and it is very soft to the touch, unlike previous experience with other materials that can be hard and smell. Delivery was earlier than expected and communication was very efficient. I totally recommend this company. Thank you

I purchased a made to measure rug. -Delivered as expected. -Very good quality materials and workmanship. -Excellent communication throughout.

Fabulous service excellent rug and very quick delivery.

The mat we have purchased is ideal for the purpose and looks good in our front porch. The quality is very good indeed.

I love my new seagrass mats - they look splendid on my new wooden floor and compliment it well. I am very pleased with quality and practicality of these mats, I am very pleased I chose seagrass. Thank you

Bought a rug from here before and the service and quality were excellent and good value for money. Easy to use website and prompt delivery of swatches

Very helpful answering our questions. Samples sent out immediately. Our rug was delivered earlier than expected. We are delighted with it.

Have just received my order, which was packaged so well, really impressed, and the jute rug is stunning, absolutely thrilled with it. Ordered several samples and spent a long time making a decision to order, so glad I used Natural Rug Store, can highly recommend.

Ich habe The National Rug store im Internet gefunden und für meine Tochter in Battersea/London einen sisal rug für den entrance ausgesucht. Sehr verlässliche Firma und sehr schönes Produkt! Thank you!

Very responsive to my questions at the time of ordering and the order was fulfilled as promised, in fact earlier.

Polite and efficient service and end product fitted the space perfectly. Great quality and would recommend to others 😊

I was able to purchase a bespoke rug, with my own particular dimensions. The company were reassuringly informative, from making the order, confirming it and arranging delivery of the product. The rug was packaged carefully, so it arrived safely and it was easy to install in my house.

Only company I found that did made to measure natural fibre mats - amazing selection. Expensive but you get what you pay for!

Brought 3 rugs in different colours and for different rooms, all good quality and the products had been accurately represented on the web site so what arrived was as expected. The ability to order made to measure rugs so they fit exactly as needed is v. Useful. I don’t think the additional latex underlay is needed. The latex on the back of the rug holds the rug in place on vinyl room (hall), wooden floor (office), I worried it was stick to a slate floor (kitchen) and it does, meaning if ever needed to replace then lifting the latex underlay will need some significant cleaning of the sticky latex left on the floor. Still 5 stars through as the underlay was my choice. I personally wouldn’t risk underlay on a wood or vinyl floor and the rugs stay put without it anyway.

So happy with our stair runner! Gorgeous quality

I ordered two rugs and they are both beautifully made and a perfect fit. They were made much more quickly than expected and arrived having been securely packaged. Very, very happy.

Beautiful rugs exactly to specifications

Very happy with it and would recommend them highly

good quality and looks ace. prompt and pro service from sending samples, chatting through options on phone through to delivered finished product. top marks