Company Details

Ordered item before Christmas I was not able to pick it up until the 3rd of January because I was out of town until then they said I couldn't pick it up till the 9th because that's when they reopen so I said could you deliver it before you shut down for the year because I need it on the 3rd to start the project and they said yes they could it is now the 8th and I haven't been able to contact them this whole time and theorder has still not arrived

Reasonable price and good quality for my budget. Easy transaction and over the holiday period.

Ordered on Dec 18 haven’t received my package despite 2 day dispatch communication. Store now closed till Jan 9 no one can confirm arrival.

My rug came super fast! It’s exactly what it looks like Would recommend again

Goods still not available for collection 16 days after order submitted. Three phone calls to follow up. Brisbane warehouse awaiting delivery from Melbourne. Is it coming by pack horse? Won’t be using this company again

Easy ordering, had to cancel as we ordered wrong size. Refund back in bank, ordered right size and it arrived within a week and it is now beautifully gracing our lounge room floor. Great price too!

The Rug is lovely and well priced. I had a bad experience with the delivery/courier and the company was impossible to contact. The Flooring Guys were great ,they refunded my money so as I could choose to purchase elsewhere. The rug eventually showed up 3 weeks later. I called Vincent at the Flooring Guys to let him know, and agreed to repurchase. I can only say wonderful customer service! Thank you.

The rug that I purchased has a chemical odour that is extremely strong. I had to wash it and leave it outside for a week and still the smell is strong and noticeable. It is very disappointing and concerning. I will not be buying from here ever again.

So happy with the quality of the rugs we received.

Lovely rug. Delivered safe and soundly. Very happy with this provider and would recommend.

Good products at good price. Friendly staff. Highly recommended.

The rug arrived promptly and in good condition. My only complaint was the rug wasn't as colourful as in the pictures on the site and each one is obviously made with variations.

Easy ordering and prompt delivery. The rug is beautiful.

Great website nice choices and sizes and delivery was good . Very happy with the rug and colour

We ordered 102 boxes of flooring online and was ready for collection within days whole process was easy and we saved money.

Showed item available on website but days later after I had paid for it I received an email saying it was out of stock. So frustrating as I needed this for a housewarming gift.

Good price for quality rug, fast dispatch and delivery! They also have a rage of payment options which was great to see.

Hi Flooring Guys, I ordered three rugs on 15 Aug 22, received Invoice & paid through Paypal on 15 Aug 22. The delivery/service, communication was good - rugs arrived 22 Aug 22. Excellent... We also received 'Order complete' Invoice on 1 Oct 22 although we had paid account - oversight a bit of a worry. Attempted last review but was difficult - separate reviews for 3 rugs & requiring photos. Otherwise all well - very happy with purchase, Sandra

Excellent range of flooring and easy to navigate website. Ordering was a breeze. My only criticism is that the delivery drivers require assistance at destination to unload. I didn’t have anyone at home to help and I’m not the strongest person on the team. Thankfully, they arranged for an additional driver to attend to help unload. Easy.

I am so happy with my rug from The Flooring Guys. Service was great and it arrived very quickly. It is excellent quality and just as the picture presented. I love the colours and the pike is very soft and luxurious. Thanks for a great purchase!