Company Details

The manager of the warehouse, the quality and stuff makes me impressed at this company. I got them to do my flooring and it turned out amazing. No cracks and the rugs were excellent quality. Quick and professional Definitely recommend

Great rug at a great price and fast delivery

Honestly so easy, fast delivery good quality and good price!

Order received with one box completely damaged . Sent an email with photos asking for replacement. No response at all. Disappointed

Good guys - made experience easy

There was a bit of delay in shipment, but altogether they were good.

Communication and updates to let me know what is going on was fantastic. Everything about the whole transaction was great highly recommend The Flooring Guys. Many thanks

Excellent Sales - Fast Shipping - Gorgeous Items - Very Happy Customer thank you!

I'm very happy with the way an issue with my rug was handled. I received a rug that had been wrongly labeled by the supplier and hence the wrong colour. I appreciated having a phone number to ring to discuss the issue. Vincent was very helpful and got to the root of the problem and we arranged for the rug to be returned. Thank you so much.

Thanks for an easy, fast and efficient service. My only comment would be an easier search page. I knew what I wanted but found it difficult to look at other carpets. I have recommended you to my friends. Thankyou

Purchased a floor runner as hallway was empty and echoed. True to description on the website and prompt delivery! Great product and ease if purchase and delivery.

Excellent product, shipping took a bit longer then expected

Prompt response, great speedy deliver and lovely quality rug. Thank you!

The process was simple. I ordered, paid and collected the tiles that I saw at Bunnings but they said they would not have back in stock. The tiles I bought with the flooring guys were 40% cheaper than bunnings anyway. I will definitely use them again when buying tiles.

I still have not received my rug 3 weeks after purchasing it. Customer service was unhelpful and didn't want to know about it. I paid insurance Very poor service!

Very efficient and received the item ASAP,

Delivered within time .Well packed Good quality rug looking just as good as it did on the web . Thank you

Great price & product seems to be of great quality. I reduced from a 5 star rating for two reasons: Website says "5% off... today only". It says it every day! And we didn't even receive it. There was no communication since placing the order. No advice that the cladding was out for delivery, nor that it had been delivered. It was left at the front door with plastic wrap to hold it against the two pillars & the packing was left in a pile in front of our garage door. Luckily it wasn't out in the weather too long.

I recently purchased some tile samples. They arrived very quickly and were well packaged. The samples were much bigger than expected which was great.

The price and ease of pick up was excellent