Company

The Children's Furniture Company

The Mansion, Bletchley Park Science & Innovation Centre, MK3 6EB, Milton Keynes,

About The Children's Furniture Company

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Jack G 25 June 2023, 15:29

We have the snowy bed and it is very good.

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A Customer 24 June 2023, 21:57

Good service and product

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TAMMY 24 June 2023, 16:09

The bed is great. We had a little wait but comms were good from the company. We wer after something multi functional to get an extra bit of storage and this bed just ticks all the boxes for us. Quality of it is excellent it was an easy build and my 7 year old now has a bed I’d expect to last him well into his teens.

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Nicola Storr 24 June 2023, 03:56

We are waiting a refund of £933.60 for an order which was out if stock and cancelled from early April 2023 despite numerous attempts still no refund. Shocking! Total con artists stay well clear!!! Solicitors have now been instructed as we feel we are getting no where.

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REyre 23 June 2023, 15:47

Bought as a gift for my grandchildren. It all appears solid and well built. No issues and they seem happy too.

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B reed 23 June 2023, 03:03

Great experience and product. I spent ages search the web for a bed the was just the right size and stubbles across this site. I immediately loved their style and designs it’s easy something so different from a lot of sites which tended to sell the same stuff by the same brands. The product is excellent just as you’d expect from these descriptions online and compared to my other child’s bed the quality is head and should above it. Will be back again soon

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Sarah 22 June 2023, 21:51

Thebedis good looking I think at called the snow bed. Very high quality and particularly good for the price. Sturdy and I love the trundle roll out which gives you so much more space in the room, useful when the room is small.

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Matt S 22 June 2023, 19:52

Had to wait a little for for delivery to arrived but when it did it is fantastic and just what we hoped for and some more Quality is outstanding and building it was a breeze. It looks so good even better than in the images online. Can’t fault a thing so pleased we hung on. Even got a small refund for the delay excellent service!

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Nicola 22 June 2023, 04:30

Absolutely terrible customer service received from this company! I ordereda bed at the beginning of April for my daughters birthday. Was told 6-8 weeks which would of landed perfectly for her birthday. At 7 weeks I emailed for an update and was told it was actually 8-10 week wait! I emailed again 2 days before the 10 weeks to receive a generic response of its a 8-10 week wait. Now on 11 weeks and despite emailing twice I'm now getting no response from this company and still no bed!

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Paul McAngus 22 June 2023, 02:08

Complete & utter B....... take your money,don't deliver at specified date,then ignore all emails sent to them regarding a refund.Scammers don't touch them 🤬

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Eve Romeril 22 June 2023, 00:30

**Update** 10th Aug 23 - Business has gone into Administration. Sadly not surprised - I hope more people got their refunds before this happened :-( Sorry to anyone who didn't :-( (ps Customer service never followed up with me after my review, not even to apologise) This business has potential but needs to start getting things RIGHT first - namely HONESTY and CUSTOMER SERVICE. My experience spans nearly 18 months! I will abbreviate it as best I can, whilst remaining clear about the facts. I ordered a mid sleeper bed for my little boy, with matching drawers to go underneath. In January 2022. The bed arrived - not entirely within the advised timeline but not horrendously late. However they had emailed to say the Drawers were delayed. I said ok and waited. And Waited. And Waited. Needless to say, I chased, I was fobbed off with poor excuses (as I say - HONESTY usually works best). Although I have no proof, I found what I was being told was made up excuses (lies). I suspect (again without proof) that the company's finances have an impact on them producing and importing the goods that they are taking orders for in a timely fashion. The proof I DO have is that the companies finances are in a poor state. 6 CCJ's against them since August 22 with only 2 being satisfied, and a credit rating of just 1/100 (Very High Risk). Anyone with a business Creditsafe account can verify this information. Anyway, back to my story. After nearly a year of no-show for the drawers, I suddenly twigged how long it had been and decided to cancel for a refund. After much twoing and froing on the emails, I was finally offered a refund of the Drawers, PLUS and FOC desk that went with the set AND £50 'apology'. Guess what - I then suffered radio silence. No refund or compensatory items. No replies to my emails. I went to trading standards. I used Resolve. In the end I believe the only reason my refund appeared in my account was because I chased the Non-executive director on Linkedin. I requested the refund in December 22. I have had no correspondance from CFC since 5th Jan 23. The refund arrived May 23. Oh but guess what - no compensation or FOC desk ! It is such a shame because we LOVE the bed! And I would still love to take the drawers if they turned up now! But would I trust this company to take my money in advance for an order, or recommend anyone else should - not with a bargepole... or any other suitable phrase you can think of!! ps I have a lot of emails evidencing all of this should it be debated!

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e cozens 21 June 2023, 21:37

Everything was fine with our order. Thanks

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D Miles 20 June 2023, 23:46

Made for a lovely gift, brill furniture very simple to put it together,has a gorgeous finish on the paintwork probably too good for a child’s bed. Very happy with the frame and service

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Pat OC 20 June 2023, 18:40

The bed is excellent and we’re pleased as is my son

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G F 19 June 2023, 23:54

Delighted!! Greta from the beginning to end. Marvellous item super slick delivery and my daughter loves it. Fab quality and looks cool. Thank u

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Kellie 17 June 2023, 19:10

We’ve finally built our new bed. Very pleased it was so easy to put it up and is such good quality we are so happy with it. Tonight our daughter will have her first nights sleep in a full single and she is already so excited about it I hope she get to sleep!! Brilliant buy and a lovely design thanks

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peter 17 June 2023, 05:30

Fine piece of furniture which were very happy with. I like in particularly the hidden screw system which is designed into the head and footboards so you can’t see any of the connections which fix it all together.

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Kayleigh 16 June 2023, 23:01

Can’t fault anything. Delivery as promised and right within the eta I was given over the phone. Friendly delivery drivers. Easy building the bed, well packaged and all the parts in perfect condition. It looks stunning and the build quality /materials used are first class. Highly recommended.

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Michelle 16 June 2023, 19:44

Really pleased with our purchase. Lots of space now in the room as my daughters room is quite small, and we now have some extra storage space which is a godsend. Look fantastic and is so pretty. I’m very happy as is my daughter. X

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Miles Oliver 16 June 2023, 02:58

Chosen by my daughter herself and she’s very happy sleeping in her new bed!!!!