Company

Sunny

7 Bell Yard, WC2A 2JR, London, GB

About Sunny

Sunny provides a more flexible and transparent alternative to payday loans. Apply for a loan at Sunny, and once approved, receive cash within 15 minutes.

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Janet Large 06 February 2020, 17:42

Update - 6th March Received my refund today and my account is now closed. Update - 4th March I accepted the offer on the 6th February and confirmed my bank details the same day 4wks tomorrow and still waiting for refund. Checked on line and my account is now closed would have liked a letter to say when they would pay me. Called in and was told they couldn't give me a date which l didn't think was very good and was told it should be within 28 days from date of acceptance so l will have to wait and see. ---------------------------------------------------------------------------------------- Well it's been 4 weeks since my complaint to Sunny and l am pleased to say they replied within 4 weeks which is half the time they had. They have made me an offer which l think is fair and l have accepted so now l just have to wait for the payment. After reading lots of other reviews l was not expecting a quick reply or a reasonable offer so l can honestly say l was pleased with the outcome, they acted quickly and fairly which is all l wanted. As long as the payment arrives when they say it will l am happy to give them 4 stars for customer service. Hope everyone else gets theirs resolved.

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Owen Harris 06 February 2020, 17:13

Sunny agreed that they had provided unaffordable loans to myself, and Sunny agreed to a settlement figure on 08/01/20. However still awaiting refund! I then emailed my bank details on 08/01/20 but Sunny/Elevate Credit have not responded to my emails or phone calls since. I have had confirmation as to when payment will be madeon 06/02/20 which is TODAY Have reported this to both Debt Camel and Martin Lewis's websites Disgraceful!!

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YANISH 06 February 2020, 17:12

Rapid response and good service

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user 06 February 2020, 06:41

Simple, easy, clear

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Ernest Kadzomba 06 February 2020, 06:28

Good and cleat

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Emz 06 February 2020, 06:15

Brilliant, hassle free application.Took 2 mins to apply, and money was in my account within the hour and Sunny worked out an affordable repayment plan.. would definitely recommend

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Hannah 05 February 2020, 17:54

From the reviews read I am not hopeful of receiving my refund within the 4 weeks which I could so desperately do with. I agreed a settlement via the FOS on 20th January 2020 and was only emailed for my account details on the 29th January 2020. From what I can see they count 4 weeks from the date you send bank details not from when your case was settled. This case has been ongoing for so many months, at this stage I had hoped Sunny would have honoured the payment to allow me to get back on track.

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Naomi Barratt 05 February 2020, 17:53

What a very easy application process you have

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Amanda Matson 05 February 2020, 17:47

The process was very easy with a quick response time

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Hayley M 05 February 2020, 17:46

I have only just taken the loan out but the service was easy quick and clear.

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Ads 05 February 2020, 17:26

Awaiting redress Agreed a redress amount with sunny(elevate) and FOS . sent my bank details across on Jan 24, 2020. No response from sunny(elevate) since then and cant seem to find a number to contact them to give me an eta . emailed with no response 07/02/2020 @4.42Pm received response from sunny saying the funds will be paid 30 days from when i sent in my bank details 07/02/2020@8PM checked my account and funds have been paid Excellent service . really cant fault them ..A++++++++++++++++++

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HR 05 February 2020, 16:12

Simply quick and easy to use. Money was made available within 10 minutes. I would definitely use Sunny again and recommend them to friends and family.

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Lisa Derbyshire 04 February 2020, 23:44

Very quick, highly recommend,

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Mohd Ali 04 February 2020, 16:24

Amazing and fast

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Ashley W 04 February 2020, 14:31

Great service and very fast

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Gaz Shaw 04 February 2020, 13:07

Can't fault sunny i've used a few pay day loan companies but these are deffo the best when it comes to communication and help.

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David belcher 04 February 2020, 02:06

Paid the money into my account within minutes late on a Saturday night. BE AWARE this is not a long term solution to consolidate debt or to use to buy something you could otherwise save for or a night out on the lash when you're broke. Its an emergency advance for unforseen circumstances. If you make sure it is affordable to you to repay the full sum in days/weeks 2 months tops then this could be a real help to you. If you abuse it and use it like a personal overdraft then I'm afraid you are going to pay handsomely for that. There are only so many nanny state questions they can ask for your protection. Ultimately it is in your hands to be honest with yourself and really consider if you can afford it. The long term interest is high but they are very clear of this at all times. They take a big risk helping people that otherwise the banks wouldn't touch, so obviously that needs to be reflected in the returns to offset the delinquent accounts they suffer by taking those risks. I thank them for the opportunity they have given me prove myself as credit trustworthy again and undo some of the damage "I" did to my rating when I was young and careless. They are very transparent with their charges, payment dates and on the whole a company to trust.

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DAWN ADAMS 04 February 2020, 00:46

Very fast service and the money was in my account in less than 10 minutes. Give them a try, you won't be disappointed.

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Rebecca 03 February 2020, 19:57

Was very quick and easy to use I was very happy with the service

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Charlotte 03 February 2020, 19:48

The FOS agreed that Sunny had provided unaffordable loans to myself, and Sunny agreed to a settlement figure on 12/11/20. However still awaiting refund! Claimed to have emailed me requesting bank details on 29/11/19 but no record of this. I then emailed my bank details on 22/1/20 but sunny/elevate have not responded to any emails or phone calls since. I have had no confirmation as to when payment will be made. Do NOT use sunny.