23 Cumberland Avenue, NW10 7RX, London, GB
We are a one stop shop focussed on delivering delicious spirits, ranging from small craft distilleries and household favourites, cocktail essentials and unique gifts for discerning drinkers. We believe in conscious consumption – that buying something is an endorsement of what it is, who makes it and what it stands for. To help promote this ideal, we wanted the level of transparency and the information at the point of purchase to be far better than what was available in typical online shopping experiences. We’ve ensured that every product listed has the answers to five simple questions. 1. What is it? 2. What does it taste like? 3. How is it made? 4. Who makes it? 5. Where is it made?
The item hasn’t arrived. I know this is down to DPD, who are useless, but no one from Spirits Kiosk has responded to my on-line follow up asking if they can help resolve the problem. Disappointing.
Fast and efficient.
Great range of alcohol and delivered safely and quickly. Would recommend.
Excellent Prompt service!
We have used Spirits Kiosk a couple of times now and their service has been impeccable. Many thanks.
I was very happy with my purchase experience, from ordering to my prompt delivery the presentation bags were a lovely extra touch. A very happy customer who would definitely recommend using spirit kiosk to others.
Good price reductions on sale orders. Free postage on orders over £50 ,ie 2 bottles of gin. Very speedy dispatch and safe delivery in Very impressive packaging Excellent service.
The order was easily placed. Delivery date was advised and that was good. Prices of the spirits was good and the choice was exceptional.
Great prices and quick delivery, I would use again .
Quick delivery and competitive pricing
Product a arrived on date given prompt and driver waited until I opened door very efficient
excellent service.
Swift delivery, we’ll packed.
Great service.
First class service
Glossy website and well-priced stock but their delivery system is an utter shambles. Basically I had someone else's order delivered to me. Twice. I contacted customer services and a courier was arranged to collect the first incorrect order the following day. They never showed up. A replacement for my original order was sent out and arrived 2 days later, but this turned out to be someone else's order yet again! How can it got wrong TWICE??? I contacted customer services again and cancelled my initial order but was told I would not be refunded until the wrong orders had been returned. Two separate couriers then showed up on consecutive days to collect them, and they were delivered back to Spirits Kiosk within a couple of days according to the tracking info I was given. It took a further 5 days for my refund to go back on my credit card. NOT a great service. I can only hope they now have someone double checking that the correct delivery labels are going on the correct orders, but I will not be trying their service again to find out.
Easy to order, & excellent delivery. Kept informed & not disappointed
Arrived ahead of time and as described.
Excellent service and price
I ordered some expensive rum on Black Friday but received a bottle of pistachio syrup instead. I tried to complain using the online feedback form but this was ignored. I searched for ages and found a phone number, the guy who answered promised that a replacement bottle would be sent out asap but there's no sign of it, and no sign of the courier which was supposedly sent to collect the wrong bottle. Beware dealing with this lot, at best they're horribly disorganised.
