Largo da Estação, 11, 4775-446, Vila Nova de Famalicão, PT
Taking care of our body is fundamental. After all, it is who we are, what makes us move and live. But we don't always give it enough attention or take the time to pamper it. And that is why SkinLovers was born. So that, at a distance of a click and easily, you can have access to a variety of products from the best beauty, cosmetics and care brands in the world.
It's totally bad, I haven't received my product yet. I feel cheated.
Salio un producto dañado
Fácil e rápido Foi fácil fazer a encomenda e rápido a recebê-la.
Pedí 4 cremas y solo llegaron 3 completas 1 vacía,ignoro por qué pero no me deja gusto de volver a comprar,tendría que comprar más para que me llegue lo que quiero!!!!
Estoy en New York el servicio en la pagina fue muy bueno y muy amable, el producto llego muy rápido y en perfecto estado. Me encanto la variedad de productos. El precio excelente. Definitivamente volveré a pedir productos en esta página.
Excelente processo
Foi rápida a entrega. Mantiveram-me informado sobre o processamento da encomenda.
Me llegó el pedido a tiempo y en muy buenas condiciones. Gracias
Dear Skinlovers Customer Service, I am writing to express my disappointment with the recent experience I had with your company. I placed an order on your website a month ago and after waiting for an extended period, I was informed that the delivery had failed without any prior notifications or refund. Here is the tracking number: EE764887684PT What is even more concerning is the fact that I have been unable to reach your customer service team for assistance. As a customer, I expect a certain level of communication and support in situations like this, which I have not received from Skinlovers. I would like to request a full refund for my purchase as soon as possible. I understand that unforeseen circumstances can arise, but the lack of transparency and customer service has left me feeling extremely upset and frustrated. I hope that you will take this matter seriously and take the necessary steps to rectify this situation. I look forward to hearing back from you soon regarding the status of my refund. Thank you for your attention to this matter. Sincerely, Yanqi
Excellent product.
Good price for products
Very straightforward and quick service!
No recibí mi compra nunca
Ótimos produtos de confiança e envio rápido.
Comprar online ficou mais fácil graças ao bom trabalho que a SkinLovers desenvolve, cumpre o tempo religiosamente, pagamento feito sem qualquer problema e o mehor são os ótimos preços que se pratica. Recomendo!
I haven't received my order
I have a good-sized shipment to the USA, unfortunately, I had two cream bottles broken with spilled content. Hoped for a better experience so I can order more!
Shipment to USA took longer than expected (10 days from shipment to receipt). It was not clear at the time of ordering that the items would ship from Portugal. The order process was in English on the web site, but confirmation emails and tracking with CTT were in portuguese, also this satisfaction survey page...
Pude recontrar los productos que estaba buscando. Desde q hice la transaccion hubo buena comunicacion.
Já é a segunda vez que compro algo com vocês. Tudo correu bem, mas a última encomenda chegou com um dos tubos aberto e vazado dentro da caixa. Como foi uma encomenda internacional, e que viaja por muitos dias, sugiro a vocês que embalem separadamente em plástico e façam a selagem do bico da embalagem para que minimize acidentes.
