47-15 36th Street, 11101, Long Island City, US
They had the prints i was looking for
I ordered 6 lithographs, which was securely shipped to Europe. Price and shipping reasonable. Definitely a trusted gallery.
decent treatment and very little friction. they even met me on a Saturday by to fit into my schedule and then changed to the carrier i prefer for shipment. I'm sure they'll soon send the provenance that was promised, so will give a 5-star on faith!
Excellent customer service! Great to deal with!
I acquired a framed lithograph, which was securely shipped the next day (crazily well-packed) arriving a week early. Enclosed was very interesting background information about the artist and the work. Price and shipping reasonable. Definitely a trusted gallery.
They would not respond to messages sent before the online auction regarding the condition a painting I was interested in. Finally I called them and the girl I spoke to was very nice said they actually didn't have the painting in their possession but were just sent photos of it from the owner. So they didn't really know the condition but felt all his items that were being auctioned were in very good condition. I bid on the painting and won it and when received it was very impressed with the packing job they did. It was boxed within another box and plenty of foam packing in between the two boxes. The painting did have some cracking and small pieces of paint chips missing in certain areas but this can really only be seen when up close...so overall I am happy with the painting and the packing job but not happy with the no response when I messaged them before the auction.
They we’re very responsive and helpful. The worked to see what we liked and zeroed in on great voices for us.
Excellent service.
Excellent customer service. When courier delivery was compromised and UPS were significantly unhelpful, Rogallery intervened and resolved the issue, despite it being a UPS matter. No hesitation in recommending, and will certainly do business with them again.
Great art at great prices
I had some artwork that I wanted to sell. I went onto the internet to research the best way to sell them. Ro Galleries name kept popping up. Having never dealt with them I was a little reticent. However, once I called them and talked with them I found out that I did not have to send my artwork to them until it was sold. The process could not have been easier and they were very professional. When I had questions (and there were many) they always responded quickly. After they received my paperwork and photos, they listed my paintings for sale. In a matter of two or three weeks, I received an e-mail that my first painting had sold. I then sent my painting to them and within a week received my payment. They made the process very easy, were professional and most of all they paid exactly when they said that they would. I could not have had a better experience. I would highly recommend them.
Perfectly Packed, Item came in immaculate condition. Have, and will continue to do business with Ro Gallery. Thank You Bill Rubin
I have dealt with a lot of auction houses and galleries and by far RoGallery provided the best customer service of them all.
Artwork was as described and in excellent shape. Shipping was quick and efficient and in a strong package that arrived safely. Very pleased with my experience.
All of my shipping concerns were properly and professionally addressed to insure that I received my order - which included both framed and unframed items - in perfect condition. I was impressed with their use of both box-in-box packing and double-walled outer shipping box to make the entire package damage proof. It was proven damage-proof by arriving with all contents trouble free even though the outer box did sustain a tear that apparently the transport company [UPS] covered over with heavy duty clear plastic tape. Nothing inside was disturbed.......impressive! Also, and equally important, each of the items was exactly as described; and, their original descriptions were spot on. In all fairness, while most of the lots had not been inexpensive, neither had they been overly expensive. Shipping was not inexpensive either, but over all, the experience was well worth the costs involved. And after all, isn't that a fair price for complete satisfaction? I know it was and remains so for me.
Fantastic to deal with!
Major price gouging on shipping. Booooooo!
5 Star Service! The entire team at RoGallery was professional, courteous and very transparent throughout the entire process of evaluating and pricing my pieces. They found a buyer for my art in virtually no time at all and I got exactly what I was looking for and payment to me was very prompt. I have already recommended RoGallery to my father who is an avid collector of fine art. Thanks, RoGallery! -Jarad from Minneapolis, MN
This was a no hassle transaction, Ro Gallery accommodated all of my requests and provided excellent delivery of my purchased artwork to my home.
My print was very competitively priced based on similar prints in the market. The order was received two days after the bid was accepted. It was well packaged and in perfect condition.
