Company Details

Andrew and Simon provided a professional friendly and effective service dealing with the ant infestation in the ceiling of our home. Great result and I definitely recommend them. Julie

Warren Hughes did our reticulation yesterday and showed true ability in his work along with courtesy and politeness. His professionalism and care was outstanding. Thank you for good polite staff out in the field and in the office.

A truly pathetic company we booked this company to come out and do an inspection at a site did not bother to even call to sight the crew was not coming rescheduled it two days earlier and then again wanted to come earlier today did not come did not call and have not bothered to respond to numerous emails this company should go out of business.

I had Antonio from Rentokil come out to do a spray for pest control. He was professional, polite and very friendly. He did an excellent job and I would recommend this company to everyone. Thank you for a job well done!!

They will never stop sending spam emails. Don't even contact this company as they will never leave you alone. There is no option to "unsubscribe" from their emails, which is illegal.

Do not use Rentokil Albury. I have recently had a terrible experience with these guys. Failed to check bait station on time because apparently I was too far away after they had already committed to the job. In this time i had termites move to other areas of the house. Following that i had trouble getting a report from them and when i did it was not even for my property.

Usually a positive service from local office. Experienced soured by the lies and obnoxious messaging from the head office team in Lidcombe. Feel free to retract your lies and apologise for the unnecessary tone of your email.

I am required to use this company (Albury branch) for my annual termite warranty inspection for my home built by Rawsons 2 years ago. Absolutely sh!t company to deal with, won't return calls, emails, show up to appointments, provide a annual termite report etc. They have no interest in completing the annual termite inspection all so they can get out of honouring their warranty. Beware if you are building a new home.

I extremely happy with the service carried out today, your technician was efficient, diligent and good communicator.. The technician was Toan Pham.

Had great experiences with Rentokil. Always professional, on time and thorough. Ranjit has done our house a number of times and he is excellent and friendly!

Phil C is a credit to Rentokil . He spotted a leak in our roof which was very small but could have caused damage long term . he is easy to deal with and is very knowledgeable and informative also passionate about keeping those pests and termites away

After learning about a problem I had with communication & one of Rentokil’s policies, a manager got back to me very promptly. Thank you for resolving my issue & hopefully you will take some of my ideas on board in the future.

Rentokil is allegedly a big and efficient company offering termite control. Its website is full of glowing customer reviews but I have had a terrible experience. I had a rentokil termite inspection 6 months ago only to find I have a major termite infestation. When I called to arrange an urgent visit I was told by the call center person that I would hear from a consultant. After 6 hours of no call back I called again and was told by another phone person that they would email the consultant. The next morning still no reply. I called again and was told after making a big fuss that this phone person would investigate only to be told that the consultant they were allegedly contacting was on leave although none of the call center people knew this! I wasted 24 hours with this nonsense. Terrible customer service for a returning customer who obviously wont be returning. By the way the company obviously also lost revenue that would have run into the thousands.

I spoke to someone I knew there, Ali Abdallah. Had an emergency and he organised a same day service call out for me. A level above the rest, they should all be this good, can’t recommend enough.

We have been dealing with Rentokil for many years now, our service technician Ali Abdallah has always demonstrated the highest of professionalism and commitment to his work. Ali is transparent and honest with his clients and has great customer service. True asset to the business.

Excellent service

Our Pest Control Technician Ali Abdallah is such a dedicated individual, and his continual professionalism and knowledge instils confidence in knowing our site is safeguarded. Overall Rentokil provides us with a great service, and they are very responsive to our needs.

They drilled holes in our spa pipes,was hoping to use over Xmas break. Didnt fill some of the holes they drilled. 2 guys came to do the treatment, one was called away, I felt it was a very rushed job, that is why mistakes were made. Very disappointing, I recommended a client of mine to Rentokil but they have not contacted her.

We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146 Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in everything they did. Due to weather only the inside areas were inspected and sprayed. You should be very proud to have employees like them both. Kind Regards Gary And Margaret Morris

Quick, Efficient and excellent value!