2929 North Central Avenue Suite 1500, 85012, Phoenix, US
PrePass is the leading provider of weigh station bypassing, toll payment services and trucking safety software. The most bypasses means the most savings.
App don't work.pretry much a waste of time.
My account was deactivated for some reason. Something new with the auto pay was turned off. Even though I didn't turn it off your system did when I was on hold for over an hour finally spoke with someone who told me they couldn't help me. They reactivated my system and then transferred me to billing so that I could speak with them because apparently. It wasn't their department. Was transferred to and was told that the system canceled. My auto pay for some reason so I was without prepas for over two weeks every time I tried to call I was on hold for so long that I couldn't get hold of anybody
Do not jump into this endless overcharges. No one is available when you have questions. A manger or supervisor will reach to you in a week, if you are lucky! Ignorance. Overcharges. Defective devices that Prepass keep charging for! Overcharges on toll violations.
You responded to my rating before my help email. Awesone, you suck! Worst customer service ever. Quick to take your order and then wait weeks for the unit. I called 3 weeks later for them to send it. All customer service is outsourced to 3rd world country. Long waits without results.
It could do better with the weight station.
Best thing since sliced bread
Easy use and driver friendly. I feel the price is worth what we are receiving.
It makes life easier
Great customer service
It stop working at times. Sometimes it doesn't let you know what to do until you get to the weigh station
Swapping to prepass was quick and seamless
I strongly belive I minimize the number of weight station stops due to having PrePas. Eventhough I have my Owen new company, I am not new to the trucking industry and I had PrePass with my previous company that I used to work as a partner. Overall, so far so good. Keep up your professionalism !!!
I like it 👌 the prepass used to pass weight station perfect
GREAT !!! WONDERFUL !!!
We’ll it was so easy to star to set up everything and from there everything went well
Love my Prepass
Thank you for the PrePass it so convenient to use specially when the Lines is so long you just bypass the scale at 95 percent true.
Was exelent
great ! experience I love it I’m so happy with prepass thanks
Awesome! Love the pre pass it save time at weigh station
