Unit 16 High Carr Network Centre Millennium Way , ST57XE, Newcastle-Under-Lyme , GB
Plumb Arena is a leading online supplier of plumbing and heating products ranging from boilers, radiators, heating controls, bathrooms, pipework, heating spares, fittings and accessories. We supply literally thousands of high quality products across the UK from a wide range of leading manufacturers all at great value trade prices. We also have a goods collection and distribution depot in North Staffordshire If you are unable to find the products you are looking for please contact us on 01782 576943 or email us at [email protected]
Excellent price and excellent service
NOt only did you have the part in stock at a reasonable cost you managed to get a swift delivery- many thanks
This was a OK experience other than the useless courier who had two deliveries for me one from plumb arena and one from another supplier (failed to deliver both items) so not really anything to do with plumb arena. Advice for plumb arena use APC or DPD well tracked delivery services or Royal Mail
Excellent service And quick delivery. I would recommend them to anybody. I would deffinately use them again.
When I could not find what I wanted on their website, I put a query on their live chat notepad and within a few minutes, I had the answer yes they had it in stock. A few minutes later, it was added to their website - remarkable. When I ordered the toilet pan fitting kit, I had an email almost immediately saying that my order was dispatched and would arrive tomorrow and it did. Customer Service does not get better than that.
I recently made my first purchase from Plumb Arena, a Honeywell CMT927 programmable stat. The price was as good as any online and it arrived, well packaged, within 24 hours. So far so good. Having removed the bubble wrap, it was immediately obvious that Honeywell's box was damaged, externally and internally. The batteries, wall plate and stand were all loose inside, I'm sure this is not how Honeywell would have packed them, particularly the batteries. Also one of the settings had been changed from the factory default. So not only had the product been taken out of its box, someone had gone to the trouble of fitting batteries and changing a setting - a display product perhaps. The stat and receiver appeared undamaged, and I really needed to install them immediately, so I went ahead; luckily they are working correctly. So my first, and possibly last, experience of Plumb Arena was unacceptable. Selling 'open box' products is OK if this declared in the advertising and the price is adjusted accordingly, so the buyer is fully aware.
Prompt service, constant contact during shipping. Spot on.
This was an easy to use website with clear prices and easier ordering. I was kept in touch about my order by email and the delivery was fast and efficient. All items were well packed. I will definitely use again..
I wanted a rf controller and it was delivered quickly at a good price
Well impressed with service,only ordered Sunday evening,got email Monday to say on its way,and got it Tuesday.Couldn't have asked for more.
Very fast delivery, lovely,good quality taps at a very reasonable price. Most impressed!
Ordered item 1500hrs and received item by 0900hrs the next day and fitted in 30 mins. Every thing working brilliantly - as was the service from the company.
I purchased a boiler gas valve online and it arrived promptly. In addition Plumb Arena kept me up to date on the progress of the order and even sent an email saying if it had not bee delivered by 3pm to contact them and they would check what had happened.
They emailed to give me a cheaper price than the one I expected!
Excellent service Ordered in the afternoon, cheapest price on line, and delivery first thing next morning
We've been dealing with Andy for several years now as he consistently provides an excellent service to us. His knowledge is first class, is customer friendly and prices are good too. Using Plumarena makes our boiler and spares ordering easy and quick.
I would use supplier this again without hesitation
We ordered a part, never used the company before, website was clear, checkout easy, we were informed on delivery, then told when it would be delivered, and sure as eggs are eggs it was, arrived in double quick time, in tact (more importantly) super service we will definitely be using this company again, it is so good these days to receive a great service a tradition I think that has been lost, thanks
E-mail said item would be delivered that day. Also said if not there by 3pm to phone. Did that and they said 5pm. It turned out to be 5pm the next day. Delivery company fault I would say but if you are offering a partial tracking service you should be kept informed or not bother at all. Item itself looks OK but not fitted yet.
Fast and efficient service .. no complaints.
