Company Details

Cheapest by far and brilliant next day delivery.

I found the staff helpful and nothing was too much trouble. My parts series next day which meant my boiler was up and running the same day! If only plumbers we're this reliable!!

answered my queries promptly and efficiently

I called to check the item was in stock and got an instant answer, there's nothing more frustrating than ordering something online for it not to be in stock, and its rare to be able to get straight through to a person.

Delivered promptly, now fitted and working.

Fast, efficient service, what more can I say.

Last Tuesday I identified a fault on my Biasi boiler. As I had received good service from you previously I rang too order two parts for the boiler. It was after courier pick-up time and the lady taking the order said that it would be Thursday morning delivery. This was quite understandable and I paid for the parts. Thursday morning the part for the DHW valve arrived in the post, as promised. The thermocouple I had ordered did not appear but the weather was evil and I thought the post was delayed. On Saturday I still had no part. I rang the order office, and after making enquiries the lady informed me that the order had been passed to another office. They did not have one of the parts, but did not bother to tell me. Mon 9th still no parts, I just hope that tomorrow I get the parts. What should have been a quick clean repair is dragging on. A week for parts is not good enough. On Saturday when I rang and the problem hi lighted nobody said lets get a move on it was well we will post it Monday. Please understand when I take my order else where next time. - Roger Baker

Best price and excellent service

Cheapest price I found and great customer service and next day delivery Thanks

there site was easy to use paid by paypal received goods quickly, but had to return some goods, told what to do and where to send by phone. Done that but have not heard anything since about a refund, I await with interest.1 phone call and a full refund received thanks Plum Arena for excellent after sales service

Very competitive price, well packaged and a smooth rapid transaction.

Web site easy to use. Fast and efficient service. Emailed constant progress of dispatch and delivery.

A good service, the best price I could find on the internet. Very good communication and quick delivery. I payed by Paypal as well, so did not need to use my card on the net.An excellent service, would use again if I need a part.

looked on loads of other websites trying to source parts - this was first one to have comprehensive list with relevant part numbers & prices. Ordered spares on a Sunday & received them on Tuesday - and they were the right bits -how good is that !!

excellent service and product

Trouble-free transaction, prompt delivery, delighted with my purchase

I found this company with a goggle search, theirs was the best price, service and delivery excellent, would recommend them to anyone.

The whole experience was very good. The price was excellent and you kept me up to date with emails regarding the delivery date. It came on time and I would use you again. I haven't used it yet as I'm waiting for an engineer to fit it so can't comment on the product itself but service was excellent.

Ordered a 3 way valve with motor head, quick delivery, well packaged, excellent quality product. Recommend this site.

Great service and value product