Company Details

Very easy and organized. Does need a spot for common questions though.

I found Pigeonly through an online search. My fiance just got incarcerated and it has been very difficult. This service has been amazing! The pricing is perfect-saving me a fortune, not to mention the convenience of it. I had to call customer service with general account questions since it was my first time using this service and the representative was great! Super friendly, knowledgeable and helpful-not to mention very friendly and pleasant to speak with. I highly recommend Pigeonly.

My experience was wonderful so far!! It was so much more affordable than at other app or website I could find, and I searched high and low!! Customer service was fantastic when I had an issue with setting up my card and they gave me the BEST first month promotional discount I could have asked for. I was surprised and so happy when the NEXT DAY I received an email saying my order to my inmate had already been shipped!! 5 stars!! I highly recommend to anyone having to keep in contact with a loved one that is incarcerated!!

Awesome experience

Good but wish it would allow us to call our inmates or have a way to let them know they can call

I think this is using my funds i set up direct with the facility. Im thinking no funds are being subtracted from Pigeonly.

I am excited to find out if it really is cheaper.

I'm very happy n pleased with all services u guys are so much help thank u n GOD bless u on all u do for our inmates

I have not received a response from my loved one but on my end it was easy enough thank you

I really like the convince of this website to send colored photos and letters to my loved one still waiting on the access of phone rights and sending money

It was pretty easy signing up and sending photos. I didnt realize that you had to pay for everything individually.

Quick easy and I can’t wait to try more services

I just now getting to use it so far so good yet I believe it takes to long for inmates to receive mail. I can pay for stamps and mail in same or most time day or two earlier. I don't seem like that part at all. I hope the phone does a better job

Good site. Had problems locating my inmate.

Was nice to not have to go and print pics n go to post office but it wld only let me download 1 pic at a time.i wld choose multiple pictures but then when hit done it only downloaded 1....was kind of annoying:(

Right now everything is great I'm waiting for a response from my son that's incarcerated then I will know my experience was a five-star

I wish they would explain all fees fees upfront not just yalls. Then after u start with u guys and pay then bam hits you with more money needed.

It took some hunting to find the definition of what you will do and much it will cost. I added 3 inmates. 1 is paid for, my brother. For what I need for each of them, phone, letters, and pictures it will be about $50 per person, per month. Even tho I sincerely, and seriously believe the products you offer are extensively worth every penny, during this current economic crisis, I just can't afford it!.

Love this .They care about you and make the struggle easier .

Great service