Unit 3a, Dedham vale Business centre, CO76BL, Colchester, GB
ParkLet was launched in 2004 to offer an alternative to traditional parking. Parking had, and continues to, become ever more expensive and more difficult to find. Congestion and traffic is on the increase, whilst the government actively discourages the provision of parking spaces to try and encourage people out of their cars and onto crumbling public transport. The founder members had noticed unused private parking spaces in areas where parking was in high demand. ParkLet was created to offer an effective marketplace and management service for the letting of these parking spaces and garages. Over the years the team has grown, and our systems evolved to enable us to become the UK’s leading agent for parking spaces and garages. We currently have in excess of 20,000 spaces advertised to let, across the whole of the UK. Our Landlords include residential clients with a single space, as well as most of the national car park companies and councils, and most things in between. Our aim moving forwards is to remain completely focused on contract parking and garages, and continue to invest in our systems and staff so that we can offer our customers an ever improving experience.
Very good to find customers
Charging for service too much
The amount of money this company takes in fees is unbelievable. I lost nearly 50% of my first month.
The tenant parked on my neighbours drive. I had to pay my neighbour as well as buy them flowers. No apology. I then get charged for renting my space. The car remained under my neighbours front window blocking their window cleaner. They couldn't use their own drive! I wouldn't of minded so much but i provided a picture of my drive which is blocked paved. My neighbours is shingle. I have a very unhappy neighbour, I am out of pocket. I will not use this company again.
Staff are friendly and helpful and professional
Cheaper than all other parking companies around Luton. Easy access to the airport either by Uber or the Luton Dart.
Advance information,
I booked for the slot and when I arrived there I was told the place is nolonger used for parking. But am still struggling to get a refund
Best service
good services and zero problems,
User friendly platform
Excellence service
Very good service and up dates and very clear information
A good combination of online and human experience. Would recommend this app especially for those who are busy or managing car park from abroad.
The comission is a bit high
The idea is good , overall. But the customer service from the office team, which seems to be pretty much one or two people, is really bad. Kiara specially with her attitude.
I rented a rolling monthly parking space on parklet, this turned out to be a scam. I have received two PCNs, which I have to fight or pay. The problem with Parklet is that the amount of due diligence that is performed on space owners is quite minimal, it seems only to be phone and email verification, which can easily be recreated. When I reported my experience to the police, they told it was a civil matter, and they could do nothing. However, customer support was quick to pick up the phone and all representatives were understanding and nice. I have not come to an agreeable solution from Parklet. My advice would be to do proper verification on the space, it seems like anyone can review a space, without having stayed there.
Always responsive and well organized
Always let us know the number and make of vehicle and when the payment is due
Very impressed! Always ready to help with queries.
