Company Details

What wonderful lights, they are excellent quality, well packaged and came before the quoted delivery timescale. Well worth the expense so something special...

Helpful and efficient customer service

Lovely lights as expected. Super fast delivery. Ordered on Friday before 12 noon, arrived on Saturday

Sadly 1)lamp doesn’t work- we tried different electrical sockets and the bulb works in other lamp. So I will need electrician to check and then probably return the item. 2) it has horrendous BLACK wire. In a lamp that is is putty in colour and chrome. I bought the same lamp 5 years ago and it has nice light coloured wire with switcher, so was shocked to see it black.. another reason to return to be honest... 3) I had to pay twice the taxes ( one for UK and one for Netherlands) I ordered it through UK website, but knowing they have offices in Paris, and was not expecting that they will send it form UK

Quality is superb and the designs are unique.

It has been months since I ordered these 3 pendent lights. They have just come. I thought the order was lost. I had no idea how to contact anyone about the order. I love the lights. I must give you 5 stars because the product is so wonderful.

So far the service and experience has been great thank you

Beautiful lights with bespoke red cords - friendly service and got within two weeks. Very happy customer!

I love everything I purchase from Original BTC. Each piece is so beautifully made and they take great care to ship their lights with lots of packaging so my items arrive in perfect condition. I have now used their lights in several clients' homes and they are always a hit! I particularly like the bone china pieces. The way they glow when lit is really special. The staff at Original BTC has also been so helpful and a delight to deal with. Just love everything this company does!

From order to switching on new light just under 24 hours Very happy

Your light fittings are fabulous. I recently had the 3 different size Globe Pendants installed over a kitchen island in Wimbledon - worked a Gem! More to come…

Wonderful lamp and prompt service from an excellent company.

Brilliant service! Great people to deal with.

The Hector lamps are beautiful as bedside lamps.

Beautiful Hector wall lights brilliantly packaged and expediently delivered. Quality synonymous with what you’d expect of the brand . Really delighted !

Excellent quality product, delivered swiftly

Amazing lights and am looking forward to seeing them on my walls. Customer service was exceptional, answering all my questions. Delivery matched the customer service experience too. Came very well packed

Very speedy service. Wonderful company selling wonderful products.

Fantastic company to deal with from start to finish, gold standard all the way. Annie Ipswich

light arrived in good condition, did not work, would not switch on :(