Company Details

Gave you an options for delivery date only to change the day before it arrived. Customer services wasn’t very helpful!!

simple to order on line, best price, good delivery time

Online Insulation had in stock the product I was seeking at a decent price compared to others who had no stock. The website was easy to use as was making the payment. The whole transaction was easy and straightforward. The tiles came on the day I had asked for although there was a short delivery of 2 tiles. This didn't affect the project I was working on as I had to buy a few more tiles than I needed. Online Insulation responded to my e-mail the same day and organised a refund for the short-delivered tiles. I would definitely use them again.

To start I was going to be charged delivery because I'd selected items from different categories even though the total exceeded the minimum spend. I paid, the money left my account. Within the hour my order was cancelled by email because they weren't able to deliver to my area but I had to wait several days for a refund. Surely area stock levels should be known if advertised for sale

Fantastic service from Rob explained to me everything I needed and the delivery & prices were great, I would highly recommend this company and would use them again on my next project

This is the easiest way to get my goods delivered quickly and efficiently. I was given fair prices and a timeslot that suited my needs. I will definitely be using this service again.

Great website, great prices and amazing service ! What more can you ask for ? !! I will be using Online again.

Fast reliable delivery. Driver was spot on

Excellent service at competitive prices

Fantastic Company Brilliant service and competitive pricing

Brilliant experience and made it very simple. All products were delivered on time and in perfect condition. I will definitely use again.

Great customer service, I always do business with these guys 👍

A big thanks to Online Insulation. Rob was really helpful and nothing too much trouble. Excellent service at really competitive prices.

ordered some insulation good price and delivery was brilliant

Fantastic service with gentleman on phone, placed my order goods delivered on time gentleman who delivered was very helpful, prices and delivery spot on, highly recommended , will use again no problems , Well done great service

I genuinely fail to understand why certain people are so intent on leaving 'fake' reviews on here! These guys are an absolute pleasure to deal with! The customer service is extremely high......I give them all my business and I just know I'm always in good hands with Online Insulation....NEVER had a problem with them so please everyone, I urge you to ignore these fake bad reviews and give them a go....you won't regret it...!

ordered goods was told 2-3 days delivery, transport rang to ask if they could deliver it a day earlier, that really suited us thanks

I placed couple of orders with this company on the second order i asked phoned up and asked to change the quantity. The guy told me to send an email, i said i need to do it over the phone because i am very busy and on the move. He said not you have to send an email. I said i want to to it now please then he hang up on me. I wrote a genuine review to simply express my experience without a single lie. Instead of contacting me and trying to make it right, The owner of this company then went and left a revengeful review on my business which had nothing to do with this transaction or company. ITS UNBELIEVABLE. First time i have come accross someone like this. I would not reccomend anyone any dealings with this company.

Canceled the order without prior warning.

Fantastic service as always I use this company regularly as they are always the cheapest and quickest delivery times. Service is second to none. Delivery drivers always extremely friendly and go above and beyond to help Highly recommend online insulation