Company Details

Very good customer experience from design/initial advice stage through to delivery and installation. The product itself is also well constructed and relatively straightforward to install. I’m very happy with the end result.

Great help from my online/telephone assistant, Charley, to design and customise a closet. Nice email laying out the process, everything delivered as promised, be ready it can be heavy !. Complete instructions, make sure you read them as they make it easy (with some wood build knowledge) Fitted together precisely, an excellent quality and sturdy build. Very pleased.

Will use this company for any bespoke bedroom furniture. A fraction of the cost of other well known retailers, and their customer service is excellent.

We were very apprensive of ordering our master bedroom suite on line but WOW it was the easier thing we have ever done from the design to the comprehensive build guides and fitted by us in a weekend.

Professional service from start to finish they did exactly what they said they would do and the price was exceptionally good compared to sharps who quoted more than 3 times, what’s not to like.

The quality of the bedroom furniture I bought from Online Bedrooms was of high quality and will easily last for years. I opted to build and install the furniture myself and the step by step instructions made the process so easy to follow, every panel labelled and numbered. I would highly recommend Online Bedrooms for their professional and friendly service, and ready to help if advice is needed.

Initially a great response from the company after my enquiry ...the initial process of design and agreeing my ideas was very simple and easy !.....I am a Designer and decent DIY'er so I didnt imagine it would be a problem .... But following the delivery of my fitted wardrobe it all changed !! ...the assembly instructions were absolutely appalling !! no identification of parts which made building a nightmare...the online videos were for completely different fittings and were useless! the mirrored doors are were very flimsey and I am concerned they will fall apart very quickly ! the mirrors are held in by a plastic beading that fell off when I unpacked them! the main construction is chipboard !!...again I was worried that it would not last and may warp, so I have added some extra glue and screws ....some items were pre drilled which I needed to guess at what they were for ....some screws that were specific for the drawer runners were not supplied in the fitting pack and as there was no list of parts (and what they were for) I didnt realise until assembly ...had to go to my local screwfix (my saviour) and buy some !!! My Installation took place on a Friday afternoon so no-one online (I emailed) to respond to my plea for help !!! The wardrobe is now up (apart from the scribing) but it took me 2 days and a lot of grief and I would not reccomend this company to anyone ...let alone use them again !!!...my advice to you is look further !!!!!

We were really impressed with online bedrooms. They were very easy to communicate with, providing opportunities to discuss, amend and confirm our wardrobe order. The product was very competitively priced. The installation was easy to follow and the final result was fantastic. We were so impressed that we then ordered a dressing table and set of bedside cabinets The feedback we have received from friends has been first rate. I would have no hesitation in recommending them as a company to others.

Excellent process from start to finish. Online designer was always available to make any tweaks. Delivery date with two hour slot arranged. Everything well packaged. Good step by step instructions. Quality materials that produced an excellent finish to my built in wardrobes.

Great units, excellent quality fixings supplied. Communication could be a little better and the instructions could be clearer. On the whole though I would definitely recommended the company and wardrobes.

Great products, Easy design plans from the team and a quality finish. My third set of wardrobes!

Really happy with my wardrobes. Easy to measure, made up and delivered in 5 weeks.. and the perfect fit. The wardrobes are really good quality, the service was great (including after delivery) and my wardrobes look amazing. Saved so much money buying through online bedrooms. Would defo recommend.

Six months on. We were forced into needing new bedroom furniture by a fire from a faulty bedside lamp that gutted the room. We wanted quality on a budget which is a difficult combination but, after a lot of searching in shops and online, we settled for online-bedrooms. And in retrospect it was the best decision we made; we love our room now, the fitted wardrobes went in perfectly and have given so much stylish storage. We chose a contemporary colour, a beautiful sage green with a bridging unit that perfectly frames our new bed. I decided to build the units myself, but I got so much helpful advice from our designer at online-bedrooms and the clever design of the units themselves meant that I was able to complete the work without any major trauma. The finished result was perfect and, six months on, we still delight in seeing our new bedroom.

Impossible to assemble it on your own! Robin, the designer, was brilliant at helping and designing what I wanted. I thought that because of how small my bedroom is, I would need to fit them with sliding doors. I paid the extra £800 that the two small sliding doors came to cost happily, thinking I would be able to do it all myself. They said I might need a circular saw to go around some edges, which I thought was quite weird given that it was a made-to-measure service, where you give them your measurements to get it all done correctly. I thought I could still handle it so I bought a saw and I managed to assemble the carcass quite easily, with all the shelves and everything else. However, there was no chance on earth I was going to be able to make the whole sliding doors system work on my own. First of all, the sliding doors are supplied by a separate company, which delivers them on a separate day. So you have to spend weeks on end with a set of sliding doors in your lounge just waiting for the rest to arrive. Then when all the other pieces arrived, I started putting it together and could not for the life of me work out what each piece was meant to do. There were loads of different parts and no explanation as to how to move each individual piece. You do have some YouTube videos they keep pushing you to watch which are helpful for sort of bog-standard assembly but nothing quite so descriptive as "move this piece there in your case and screw it this way or that way" etc. You just sort of have to use your imagination whenever your design is not just your standard wardrobe. I ended up having to call my handyman, who also took about 6 hours to finish it all off because of the lack of instructions. They do give you a small instruction booklet on the sliding doors but no descriptions as to how the doors should go with the carcass and how to put the two together. And not only did he have to cut pieces of wood with a circular saw but also shorten the metal rails and cut them using a chop saw, which is one of those things that you see in movies. My handyman is a professional who legit works 24/7 as a self-employed handyman. He works all around East London and has tonne of experience in assembly and fitted wardrobes and even he said this was way beyond anything he had expected to have to do for me. He didn't even bring some of the tools like the saw to cut metal because who would have thought that was needed? When they give you a YouTube video and some instructions you would sort of assume that to be it! I have e-mailed the customer service team themselves asking for advice and they could only decribe what needed to be done in words but you can imagine that being really unhelpful without a graph or a diagram and even then, why would I have to talk to you to get that information? If I am paying for a fitted, made-to-measure wardrobe which comes with £800 worth of sliding doors, why would I have to cut metal for it to work? Surely at that point I am better off buying the materials myself and doing it my own way! My handyman then took 6 hours to assemble it all and it cost me an extra £300. Would definitely to use them again or recommend them unless you are doing something fairly basic and especially with no sliding doors. Nightmare!

From design, delivery and install all went fantastic. Build quality is spot on hinges are top quality wood itself is great quality i was very impressed overall.

Young company with a great product. Very well designed and manufactured. Heavy duty with solid construction (no floppy drawer bases or cardboard cupboard backs). Hinges runners and hardware supplied is all good quality. Precut and drilled panels align beautifully

Very helpful company, the wardrobes look great! Very pleased with them. The only bug bare we had, was they sent too many right sided doors leaving us short on the left side. I called Jamie, he was helpful and assured me it would be dealt with. After not hearing from them after a few days I called again to find out about a replacement.(Supposedly the warehouse should have contacted me, but didn’t,) Jamie was soon on the case and both called and emailed with a delivery date for the correct door,

This was my second bedroom project with online bedrooms and the whole experience was excellent. The design was done for me by Amy and she achieved exactly what I wanted. These bedrooms are high quality and sturdy. Installation is made very easy and large wardrobes can be constructed upright. Delivery was arranged to suit my timetable and all arrived well protected and undamaged. I would definitely recommend.

From my first enquiry to delivery of the wardrobes Amy was amazing. Design details and prices were fast and efficient, the only thing that slowed my order being placed was me making a decision!! My wardrobes look amazing and exactly what i wanted. I would highly recommend and i would definitely use again in the future.

My wardrobe doors fit perfectly & they are good quality. I had a small blister on one of the doors but that was sorted immediately. I would recommend this company.