Company

Online Bedrooms

Prospect Close, Lowmoor Business Park, NG17 7LF, Kirkby-in-Ashfield, GB

About Online Bedrooms

You must be logged in to leave a review.
image
Amy Taylor 25 July 2024, 16:44

Really great customer service - making changes to plans was no hassle at all. Charley was so helpful. And we love the end result!

image
Jeanette Roberts 25 July 2024, 15:30

The whole experience working with Charley and Online Bedrooms was stress free and positive. Charley responded to my emails very promptly and gave me her full attention. There was even time to make small changes along the way. I would recommend Online Bedrooms to anybody and as it's cheaper than many quality suppliers, its a win-win all the way I was very surprised to find that the delivery of my order was the only one on the van, therefore there was little chance of any damage, or omissions

image
Mr Peter 10 July 2024, 18:55

We were more than happy with all aspects of our Online Bedroom experience. The whole system from purchase to completion was excellent.

image
vicki H 05 July 2024, 02:54

Jamie from online bedrooms was brilliant. Fantastic communication. Dealt with our requirements really quickly. Our walk in wardrobes/ dressing room looks so classy. Made to measure.

image
Dm 03 July 2024, 23:27

Great company to deal with. Excellent customer relations through purchase to successful delivery and installation. The sales team pre and post sale were friendly and very professional. The installer chosen by Online Bedrooms did an excellent job. Finally the quality of the units is excellent. We would highly recommend Online Bedrooms to anybody.

image
Angela Clarke 02 July 2024, 21:54

I just wish there were more companies like this one!! Their customer service is second to none, from start to finish. I had the pleasure of dealing with Charley who helped me design 3 of my bedrooms. She was also so efficient to come back with requested edits and never made me feel like I was a bother, even with all the changes I kept sending her and all the questions kept asking. Patience of a saint! I did have my problems here and there but they were all sorted out quickly and without fuss or argument. They even sent round my own personal driver who fitted the replacement doors for me. Honestly, I couldn’t fault them and highly recommend!! Thank you to all the team who helped me at Online bedrooms but the biggest thanks to Charley and James! It was a pleasure. Thank you!

image
Graeme 28 June 2024, 20:57

Easy to use and quick turnaround

image
Ian Aylen 26 June 2024, 21:31

The wardrobe components are finished to a good quality and the options from the designers allow the purchaser to choose from various finishing details to suit their room. The delivery was by a dedicated driver and the packaging protected the materials very well.

image
Daniela Biondi 26 June 2024, 14:25

I was amazed by the excellent customer service provided by this company. The designer Charley W, is talented and helpful. The design was stylish and suited my need. In the end I did not proceed with the purchase only because my space allows only for a wardrobe with sliding doors which this company does not supply. It is a pity though because so far they seem to have everything else the other company don’t: including amazing prices!

image
Amit Patel 11 June 2024, 18:19

Good start with the sales team, got the quote paid and deliver on time as promised. The quality was good and exactly what we ordered. We had some trouble with missing handles but sorted in good time and delivered. Needed some help with adjustments and found the information by calling support number. Overall not a bad experience gave 4 stars due to missing handles but all good otherwise.

image
Tony Hallam 08 June 2024, 20:45

Quality is great. Communication good also. Definitely has the hallmarks of a young business trying hard. Best of luck@

image
LARRY OKOSUN 01 June 2024, 10:49

My second time dealing with online bedrooms and I couldn’t be happier. The wide range of choices, the quality of wood used, the customer service team everything from A-Z has been amazing. My wife said we need a wardrobe for the kids’ bedroom and I didn’t think twice about where to get the pieces from cos of my previous experience with online bedrooms. I ordered for the items and they were delivered on a convenient date. I couldn’t check the delivery within the stated 5days so I contacted the customer service team to explain my reasons and they were kind enough to give me an extension. When I checked, I noticed that one hanger rail was not included and I contacted the team regarding this. The ire was delivered with a flash. I really really would recommend online bedrooms for many reasons….quality of their woods used, wide options of accessories to choose from, reasonable pricing and now a payment plan just incase of affordability, warm and reasonable customer service team…..oh what’s not to love about this company?……do yourself a favour and save some money on your fitted wardrobes.

image
KTMUL 23 May 2024, 17:35

Flexible, Strong, Well designed and built Wardrobes. I needed flexibility as we were putting an A/C unit in one of the wardrobes. Online Bedrooms were exactly what we required. The fact that the wardrobes are designed around your measurements means there is no wasted space like other fitted wardrobe companies. The runners of the drawers are strong and sturdy. We had a slight issue with the delivery of a wrong door and it was sorted out efficiently and without any hassle. A totally great experience from beginning to end - my friends are all asking for the name of the company when they see our new room!

image
EFarrell 23 May 2024, 17:30

Very happy with the construction of the built in alcove shelving. Would highly recommend others to use Online-bedrooms.

image
customer 22 May 2024, 04:34

The ordering process was very easy. The sales team were helpful and not overbearing. The order arrived on time and on a date that I chose. The items were well wrapped and accurately cut so that everything went together easily We are very happy with the finished product which is very good quality. Happy to recommend

image
Luke Hoskins 18 May 2024, 00:20

The designer Charley was exceptional from start to finish. The quality of the units were extremely good and easy to fit. The lead time was excellent. Overall I’m very impressed.

image
Phil Dutton 17 May 2024, 04:23

Very happy with the wardrobes, they are extremely well made and very easy to build. The customer service from the Online Bedroom team was second to none. I would definitely recommend them.

image
Andrew Enright 15 May 2024, 03:18

Great quality product with good clear installation guide also great value for money. The self installation made this for me all the more enjoyable and now when I look at it I'm happy that i had a small part in making the wardrobe look so good. Totally satisfied and exceptionally pleased i chose this company they were so helpful from start to finish

image
Andrew Starbuck 11 May 2024, 20:26

Easy to deal with from outset of design, delivery and construction. Good, solid units

image
Emily Edwards 11 May 2024, 02:16

Excellent customer service, very informative and attentive