33-37 Warehouse Row, 12205, Albany, US
If you LOVE quality furniture and mattresses at fair prices, shop Old Brick Furniture & Mattress Co. for the furniture you'll love at prices you'll love even more. For more than 25 years, our home furnishings store has empowered households like yours to never settle for less than the best. When ordinary furniture bores you or you need to replace worn pieces, you'll find intriguing selections in designs from traditional to modern. We understand that furniture and mattress shopping can be stressful, but our people-centered customer service keeps it hassle-free.
Willing to go the extra mile to try help you, when you think your down and out ! Very comfortable doing business there 😉
I love that the employees work as a team and don't stalk you for the sale, it makes the shopping experience more relaxing!
I am very happy with my purchase for the most part. However i am still waiting for a call from a salesperson at the Albany store regarding the delivery of the rest of my purchase. I was aware that the bed frame was in backorder and was told that I would be made aware if it would not be in with the mattress. It still appears to be in transit from somewhere. I am appreciative of the loaner frame, I just would like some correspondence regarding the rest of the order.
Great furniture, reasonably priced, and fairly easy delivery.
Looking for a new mattress and recieved excellent help from the salesman using the body mapper which took the guess work out of what we needed. Delivery was great and seemless with wonderful service
Bought a recliner and could not work it , called customer service they gave me a date for 2 weeks later. Finally after much discussion they sent a tech out the next day. I don't know if I would purchase again at Old Brick.
OLD BRICK FURNITURE STORE was very easy to work with in finding the perfect lounge for our needs. It was necessary to order this item with the material of our choice,,also due to medical reasons on our part, we were not able to pick up the lounge for a period of time. This was OK with Old Brick.. However in reviewing the situation and the higher price we paid for this piece of furniture, I feel that free delivery should have been included in this transaction..
Great selection and relaxing no pressure shopping atmosphere. Professional and friendly delivery team.
We purchased Southern Motion electric recliner chairs and an electric recliner sofa. My husband electronic recliner chair has been worked on twice since September 2016. It is still not right and each time we have to wait a month to be seen and another month for the part to come in and be installed. Old Brick sales people said it was a very good company. Personally I'm not so sure on that.
We've bought virtually all our furniture at Old Brick - bunk beds, full bedroom set, entertainment center, couch & love seat, mattress, etc. They don't sell junk and the prices are good. If you want help, there's plenty of staff walking around, offering to help without being pushy. If you're just browsing, they'll leave you alone. Old Brick has a good selection on bedroom furniture, mattresses, couches, and nice chairs. They have a modest selection of dining/kitchen tables & chairs, entertainment centers, end/coffee tables.
Great experience with no pressure from the time I walked in. If you just want to look around, you can; without anyone hovering or following you. Good quality and fair prices. We love our new furniture!
Exactly what we wanted - in stock!
The store had a great selection of furniture. The salespeople were friendly and helpful, but did not hover which I really appreciated. The financing was awesome. I love my new bed and mattress.
Bought a new queen sleep sofa and leather recliner. We were particularly looking for one with the thicker mattress. The selection was excellent and Hank, the sales representative, was most helpful. He was always available for questions, but did allowed us to browse and make our selection. Old Brick had an excellent selection of material for the sofa cover and pillows, and we look forward to its delivery. The recliner was a floor model and has been delivered in perfect condition.
Just bought a queen sized bed, mattress and foundation. Mattress and foundation were delivered for "free". But if I wanted the bed delivered it would be over $100 . Pretty ridiculous!
Your staff is always friendly and I enjoy shopping there because I am not pressured and like the fact that I can shop without someone always on top of me. The only negative I have is that I bought a living room set and wanted to purchase the lamps that went with it so perfectly. I have searched so many sites and cannot find those lamps anywhere. They really did make the set whole.
Store is beautiful, Jeremy was knowledgeable and very helpful!
Customer service is outstanding from the showroom to the delivery men! There was absolutely no pressure walking through the showroom and my husband and I did not feel as though a salesperson was watching every movement as we browsed. When we finally made up our mind, our saleswoman was very thorough, did her best to ensure we received the best price and thoroughly explained their policies and warranties. And I can't say enough about the deliverymen....what professionals! They came and surveyed the area for the furniture to be placed, took down any wall hangings that might be in the way and made sure we were satisfied with the set up before they left. They also made sure to take away all the wrapping as well. Definitely recommend Old Brick to everyone.
We have purchased furniture from Old Brick numerous times over the years and always been satisfied. We really like that there is no pressure and they do not stalk you when you walk through the door like some of the other furniture stores in the area. Have purchased everything from clearance items and matresses to Amish furniture and always good delivery and set-up. Selling solid wood furniture made in America is great also!
We had a wonderful lady at the Old Brick in Albany, NY help us with our purchase of an oversized chair and ottoman. I often find the salespeople in furniture stores to be clingy and annoying but the employees at Old Brick were not like that at all. Our sales associate was very helpful when we needed her to be. We are very happy with the quality of our purchase as well!
