Company Details

Rip people off and scamming company!!!!!!! Do not waste your time and money on this company as they are all liars. The website took more than 3 months to create. Very poor design. They never kept even one word what they promised at the start. Still trying to charge you more under different names. Supposed to be free for any change on the website but the first month I asked a small amendment they asked for more money. And at the end they did not give me back my domain name. Fraudsters, gangsters, robbers. No one must ever use this bloody company.

Thanks to New World Digital Media and especially Sarah. We wanted to change the email address on our website and the matter was dealt with quickly and efficiently, Sarah even gave me a follow up call to see if everything was working fine - excellent service. We've had our website with New World for approaching 3 years and they have always dealt promptly with any issues. I would recommend them to anyone.

For your own peace of mind, please do read all the previous reviews (prior to September 2020). Sadly a friend used this company and was also scammed out of his money. They really don’t deliver and the websites are of the poorest quality. I am going to write to them again and let them know that I posted this review to see if they will finally supply the control panel we requested 3 months ago ...

Many thanks to everyone at newworld. Our website has been with them for three years now and we've recommended friends to them as well

Very good experience with New World. My website came out out how I wanted it, and the designer made my changes quickly.

Got in touch with these guys to get a website made. They did it for a great price and it's so well designed and easy for my customers to get information from, They built me in a control panel so I can update everything on there as I go and things change. Thank yous lot so much you did a bang up job

this company built us a solid and professional website. they gave us full control to input our own design and guided us every step of the way. lynx electricians.

Rip Off!!! Please don't anyone use or give this company a penny..... it will start with one price and then go from there... Web site design very poor :-( promised the best seo site and ended up with a very expensive hole in my bank account and a site that ranked 16 plus on Google...... shocking rude customer service and zero help given to address any issue... unless you pay !! Again and again even wanted £100 plus vat to just scrap and take the site down. Scammers be warned.

I have been using this company for two years now for my brand and their customer service has been amazing. In particular my designer Leon has been a Godsend. I message him quite frequently with regards to building my Ecommerce site and he has put together a site that is well thought out, functional in a timely manner. I trust that he will remain my designer to expand the website even more.

Waste of money!!!world media sold me a free bespoke website with a dash board so I could up load my own photos and wording they took nearly £600 to host the domain name and optimisation on Google. The website was very obviously from a template and after 12 months of not being able to upload any photos or wording they want £120 for hosting it for another 12 months, I have had no extra business through the website. A complete waste of money

Absolute rip off company, only ever get in touch when they want money, we have tried to persevere as we paid a lot for a website, you get a new renewals guy each year promising you the earth saying he will be on the end of an email/phone but nobody ever gets back for you they just want more and more money - avoid like the plague!!!!

Do not waste your time with this company they will take your money issue you with a pile of crap and not answer the phone. STEER CLEAR

Had a look at all these other reviews as cant get hold of New world digital mediaabout my webs site i have paid nearly a grand for. Started as a £99.00 + vat web site, then you need this, then this ,then this and hear we are Nearly £1000 in. Still no properly working web site. We have a domain that works and a web site but you cant find it through google so totally useless, but we did pay for this service. My advice is to use a proper company. i think We will Have to take legal action to recover these funds AVOID

1st time ever going out my way to write a review , dont waste your money

My review will be about the same as the rest. I wish I had looked before they took £600 off me. Lots of hidden costs. Callers from customer services lie to you telling you that you owe them more money for this that and the others. Total scammers Total robbers. Avoid at all costs.

Sold a £99 website which in reality costs over a grand. They dont tell you you need this that and the other. Never actually got a website out of it either. Complete joke. Very rude and just want money. Literally i could have done it all myself if i had time. STAY WELL CLEAR.

Bad service...

Awful company!!! Stay away!!!

Rude and pushy sales woman called me and wasted my 5 minutes of busy time. I listend to her humbly and said 'No' very politely but she hung up calling names. Terrible company. There should be less than 1 star for them.

Received a call from a lady at New World, offering a free website for only £99....lovely! I was sold a dream, went with it, due to limited time offer, then cost was £179 due to some next waffle about securing my domain. Then waited a while to be contacted & had to chase via email/phone. Then an alledged programmer got in touch with the thickest northern accent that kept me on the phone for almost an hour before asking me for another £499 for SEO write up to my site....ok!!! Then they got design underway, which was ok for basic standards but nonetheless it was a website, then before it was to launch our programmer calls back up again & says that I can’t launch website until I pay another £249 for a certificate to allow people to safely browse on my page.....ransom much!? Through the year, I’ve received 2-5 calls from New World offering me a “free website”, showing me that I must be so irrelevant to them now that they’re are not even aware I am a client of theirs. Upon my domain lease due, I get a call 5 days prior to expiry, being offered a renewal which was promised at only £99 per year, but now cost is £178....hmm. On stating my web package, the advisor states I have 2 key words on my SEO even though I paid £499 for 4 keywords. New World have lied about their costs & services, they have poor communication & do not deliver what they promise. DO NOT USE THEM. DON’T WASTE TIME OR MONEY.