Company Details

They never get back to your emails or phone calls with queries about my website. They will hound you for more money and upsell unnecessary SEO type things. Customer service is absolutely poor and the website changes you can make yourself very limited.

Fantastic Service, Quality work, Clear to see the time and effort given at such a great price. I have had headaches with so many website companies in the past. My company of almost 10 years has been website free because of this and we have been considering a website for a long time but just avoiding it until Vicki called us out of the blue and informed us, the perfect domain name became available, which is now ours and a simple portfolio website with minimal features was included. We were able to request a few minor changes that suit us better. All this plus the website and domain hosting, as little as it is sound, It was still created and will be managed (using someone else's time and efforts) and every year it will cost us way less than one engineer's day rate. Absolute bargain. This is where it gets better, after 6 months or so we understood the business needs more of that professional boost. We started to look at the website, the about us page, footer links, quick links, contact links, social media links and other stuff we want to handle later such as new images and reviews. For less than one engineer's day rate, Paul at New World Digital Media, had a look at our list. I was waiting and expecting a list of headaches, expecting things to be in the wrong place, a load of “oh you can’t have this”, “we can’t do that”, “it’s going to cost an extra”, if you can understand what i’m trying to say. What we got was within 48 hrs a link to most if not all our changes, everything was way more than I expected. We just simply replied to confirm we accept the changes. That’s it, nothing else. On top of that going forward we have access ourselves to make any changes, editing text, including adding images, page etc etc, and if we need guidance, there is a support line. This did include upgrading our package which makes sense to get the work done and features working. It obvious we got an even bigger bargain this second time round. Now it gets even better, SEO, I don't even want to discuss it, all I know google wants £s per click, something about keywords and a whole load of I don’t understand, it just sounds like a black hole where money just dives into. So we just avoided it, until Adam called and removed my misconceptions, explained what different packages New World Digital Media has to offer, how simple it would be for me, and clearly the costs associated. As we included a lot of our own information on the website as our services have a lot of details, which have a lot of great keywords. This saved time and effort and NWDM was generous enough to offer to pass those savings onto us. We will always get guidance and support with SEO as and when needed. This service is going to cost us less than an engineer's day rate, and about half a day rate annually. I think it will be the biggest bargain out of the 3 services we have/going to purchase from New World Digital Media. So let's just put this in perspective, we got and are getting all the above 3 services, as the initial cost in total, is equivalent to a day and a half rate for one of our engineers. To keep it all ours, hosted, working and supported etc would be less than one of our engineers one day's rate, annually! For a professional website supplied with a professional and swift service. I am very, very impressed with New World Digital Media, and I look forward to our partnership. If you want my opinion from my past experiences, to having disappointing services from other companies, from friends and family that can build a website “in 5 seconds” that never have 5 second to give, to spending hours trying to use easy to build website onlines that are not that easy, before you throw your laptop in the bin, I highly, highly, recommend you speak to New World Digital Media, I promise if you make some efforts too, you will have so much for so little and if you understand, the less you can do, and you pay for the right services you will not be disappointed.

Was promised a website for a small fee in exchange for them being able to use the website to promote their business however was told further down line that the website would be useless unless I payed hundreds of pounds. Rude and pushy sales woman who would not take no for an answer. Have asked to have the domain transferred to another company (which I payed £1 for last year!) and told it would cost me £118 to get the domain back. They lure you in with reasonable prices but demand a lot more further down the line, and to top it off I now don’t have the domain name unless I pay their stupidly inflated price.

They’re a fishing company. Offer a service for a small fee, then tell you that your new website is worthless unless you pay them at least £500, which isn’t true, they just don’t want to design a website that appears on Google. They then call several times to try and make you pay the extra, then deliver a big standard generic site and you can’t get hold of them to make any changes. Don’t waste your time or money

I receive a call from a chap called James a week ago stating they they would set me up a website for approx £100 that can be found on google's new algorithm. It wasnt a lot so thought why not. Then a week later Lucas called me to say that in order to get it ranked I would need to pay a further £500. That is where I drew the line and requested my money back. This is a scam and would avoid at all costs. Lucky I bought my own domain which is something Ive been doing for years and do not trust any thirs party company to own your domain.

Excellent service provided by Nisha who made the process as simple as possible. My website was designed by Paul who did a great job, very professional looking site. Highly recommend.

terrible company continuously charging more and more for things that weren't explained on 1st sale then deliver a site that is not working correctly 9 months after paying thousands of extra money, then don't answer the phone or reply to emails avoid like the plague!!!!!

All I can say is avoid at all costs, they are like blood-sucking leeches. What a total waste of money designed me a website that never appeared under a google search. Under the Sale of Goods Act this service is most definitely fit for purpose.

Pushy salesman, won’t take no for an answer. Don’t deliver on services promised. Don’t reply to emails or phone calls. Only time they contact is to demand more money for something else. I don’t show up on Google searches as they’ve registered the wrong key words, haven’t rectified this in 3 months. Won’t add reviews to my page after waiting nearly 2 months. Demanded I pay for extra pages a month ago and they still aren’t on there. I’ve had zero leads from the new website. I had a lot from my own one I made through Wix. Horrendous company to deal with. Incredibly unprofessional

Every member of the team I have had the pleasure of speaking to have been nothing but kind, caring and considerate. The warm approach I have been greeted with on every occasion has made me feel truly valued as a customer! Huge thank you to Paul (our website designer) and every member of the team who has reached out over the process. we are completely overwhelmed with the outcome of our website and we look forward to growing with you in the future!

I had a website built with new world digital media, Great cost and quick to get things done when I need updates and changes to my website, very happy

NISHA ASHTON - PAUL MURRAY Excellent service from start to finish, Nisha has become a crutch to my company she goes above and beyond the call of duty Paul Murray the designer is a credit to the business, was with me every step of the way i have read the previous comments re paying for optimisation and i too had a call re this but it was explained to me thoroughly and as my old website werent optimised i have seen first hand the benefit of having and not having it The two aforementioned employees are a credit to the company

Stay away from these con artists. They seem very good at start, then start pushing you for google optimisation, you say no and they get funny about it, they can’t even spell properly. Long story short, after having a website with them for 2 years with no changes done, I decided not to carry on and informed them about not renewing, gave them a months notice even though it says 14 days in their terms and conditions, emails sent, told them 3 times over the phone. Then one if their Manager called me and tried to push again and after informing him as well that I no longer want to carry on as and that I have already informed them about not renewing, this Manager(Stephen Fearon) gets pushy and starts threatning and says that they will process this renewal using the card details in system as I should have given 2 months notice, this person was so unprofessional and unethical, tried to wind me up by laughing and abusing me at the same time. I had to repeat it again that I am not paying a single penny as I am well within my rights to cancel. He says I am refusing to pay and the call is being recorded. Tried his level best to scare me but I have dealt with these uneducated morons many times. Stay away guys don’t get scared if they try to push you. They use the book to scare people but in reality law is very different because you only pay for the work done, no payment when no work is required or carried out.

The worst company I have had the displeasure of using. Rude staff, poor customer service and scam artists. All staff are liars.

AVOID AVIOD IF YOU KNOW WHATS GOOD FOR YOU. This business is one big total rip off, THEY START AT £99 AND THEN THE COSTS MOUNT UP FOR THERE ADD ONS. EVERY CALL IS A CHARGE OF ONLY £250 THEN THE ADVISOR "SAYING YOU NEED SEO UPDATE ONLY £250" MY WEBSITE WAS BRANDED BY THE COMPANY LOGO, THIS I DIDN'T AGREE TO. WEEKS ON END ALWAYS AN EXCUSE ON WHY THE WEBSITE NOT LIVE! TOTAL JOKE, NOT PROFESSIONAL AT ALL. TOTAL COST £3000 FOR NOTHING. I MOVED AWAY BEFORE IT COST ME ANYMORE. All promises no action, they just fleece you dry. Never experienced anything like it, they say there with you all the way just to rip you off. If I could give zero it would be minus 00000000

A massive thank you to NISHA ASHTON What a fantastic service I received when I used new world digital media from start to finish my website is 10 out of 10 a would recommend to anybody 👌👌

Well the desription of what was to be done to get me a banging website was not very clear but I got a great website for only £99.00 from a promotion by this company.

New World Media are a fantastic way to start your own website, from start to finish they will guide you on the best way to create a website. They do all the hard work so you don't have to. They make sure this is all coded for Google to make sure everything is picked up. There prices are well worth the money. I have had quotes for websites for £1000s and they still don't look good as the ones that new World do for a fraction of the cost.

Great company to deal with. Built website exactly as discussed.

We have an ongoing dispute with NWDM as they owe us money for a project that they have not even started on our website since January 2023. Instead of paying us back and trying to build a good relationship with the client, they sold us another service package. They gave us the option to find another host for our website and pay leaving fees or stay and pay almost the same amount. They still kept the rest of the money, trying to force us to change our first review which was all true. After the last payment for the package, it has been about two weeks now and no one has called or emailed me, and there has been no refund either. Do you still think this is the type of headache you want for yourself and your company? Do you have spare time to keep chasing someone? If the answer is yes to the questions above, then YES, this company will suit you well, and I wish everyone all the best with that. I'll send a new review next month. It's a shame that I can't score 0 stars; that would be my real score for NWDM.