Company Details

This was the worst decision ever to go a head with the website created by New World Media Digital! From the starter as soon as I've paid them, the trouble has begun! Deadline was set for the 5 pager go live on 15th of November 2021 in reality it went live on the 6th of January 2022! Their phone never get to be answered, calls never get returned,emails getting either ignored or responded late, anytime I had a call from them on the background always so noisy, everyone is laughing, chatting loudly, feels like on the other end is a night club or a casino, the most unreliable, 3 weeks of calling, emailing to make my new email work, result is 0! Harrison Gadsby - sold the deal to me via Facebook, promised to build 5 page professional looking website & maintain for 12 months with unlimited amendments anytime included! Jordan - technical support - failed to call me on several occasions, as until today I am struggling to make my new email work since my quote tool can be accessed only via new email,so potentially I am loosing customers, who could be submitting their call back or quote requests & getting no answer,as I cant access email that has been created by New World Digital Media, instead of gaining business! Georgia Corry - Customer Services - could not sort things out even with the help of technical support team to make email work & even never responded to my last email - how rude & unprofessional!!! Adam at Sales was trying so hard to up-sale me the SEO optimisation for £499 a year, kept bombarding me with telephone calls & at the end saying that non of the features that initially were agreed in writing, will be included, as I have rejected to pay more that initially agreed price! He even wasn't shy to verbally abuse my partner, by saying that he has no clue how the SEO works, meanwhile my partner is a hardware engineer who built several servers for banks & government in institutions in many countries! The only reasonable & hard working guy is the Graphic Designer - Adam Nicholls, who had responded to all my email, worked closely, called me and within 2 hours over the phone sort out all my queries in regards to the way I wanted the website to look! And this guy just recently had a new baby, have to work from home & still produced a good quality graphics! My advice to Adam Nicholls, mate, run from this bunch of not serious people, they only damaging your reputation & I say, you are brilliant, I can only say Thank you to you alone! Now, I am in the process of taking my website to more reliable people, who can maintain it for me & will keep you posted on how its going! That's my very honest & in-depth review on my experience with the company & everyone, who I came across!

I’m not one to normally write a review, but this is a warning DO NOT USE THIS COMPANY. Absolute scammers, took around £1000.00 off me and the one out of two websites is shocking, tried taking the websites to be hosted by another company as I could never get hold of them to make changes to website and when they sent me the one, the images do not at all relate to what my business does. The other website im still waiting for them to send over but months and months have gone by but no where to be seen. They talk the talk on the phone and make you believe them but please DO NOT LISTEN TO THE BULL****. Typical phone call scam, “this offer ends today” all that normal stuff, unfortunately I believed it as I’m starting up and trying to get everything looking good for business, but this time took a big hit in the bank. Stay away, even if you question these bad reviews they talk sh** and tell you it’s fake, ITS NOT they are horrendous. They should be sued and have to pay back all the money they take off people.

After making my fantastic 5 page bespoke website dealing with the wonderful (Josh) from NEW WORLD DIGITAL MEDIA i can honestly say that my business has skyrocketed! It it took off faster than a Bugatti, I'm booked out and have been for months, thank you so much JOSH

Absolutely fabulous! From start to finish helpful and professional. Reasonably priced, love my website the detail is fantastic.

New world digital media is to me the best out there in the UK 🇬🇧 🙌 👌hands down josh is a super understanding person without the usual lies and rubbish sales pitch you get from all the other companies, my business is up and running on first page of Google and yahoo 👏 👍 thank you Josh

Was really impressed with how efficient and helpful lucas was getting my website up to date and arranged for the year! Great service

Great service been with them for over 10yers great value any problems they deal with it ASAP been the best way to generate my small business thanks

Very happy with New World Media, we have used them to upgrade our website to make it more dynamic and user friendly, they have also helped advise us on actions we can take to promote our website so it becomes the first place potential customers go to when looking to book our services. Since we upgraded and improved our website queries and solid bookings have increased by 500% We have recouped the costs of improving our website 10 times over in the last 12 months. Would definitely recommend. Mark Chandler - Skybluewatersolutions Ltd

The New World Team have gone the extra mile to provide an excellent service. This is not only on Web Site creation, but customer communication and care. *****

Have always assisted my problems and queries quickly and effectively

Done my website for me as a plumber great job so up today the website and any help needed to maintain it is just a phone call away thanks

Been with new world digital for 3 years. Have had some problems but they are quickly resolved. Good friendly service. Sarah has been my star.

Very happy with there service , plenty of people willing to help when needed with regards to website updates etc .

Faultless service. Massive thanks to Lucas my web technician and Jack my second phase designer. The advice they gave me was top notch and I’m already generating enquiries from my website. Would certainly recommend this company. Thanks again guys!

Had a website built by Sarah, she went through everything with me and added what I wanted on my page, very friendly and knows what she is talking about. Thank you 😊

2 years ago new world digital media designed me a 5 star website inwhich has gained alot of traffic and has gained me alot of positive feedback for my company.

Very helpful & well mannered staff,always on hand whenever I need help over all good service.Thankyou to all staff at new world.

New World digital media are a excellent website company to deal with, I have been with them near on 15 years and they have just redesigned my site which was constructed by Designer Sean Holt. Sarah the manager is always great support if there are any issues or queries, Cannot recommend them enough

This company is great, took me through the whole process smoothly and the website is great! Hats off to new world they are good at what they do.

Amazing company to get a website off and built by, value for money is amazing and customer service is outstanding! Lovely and polite people and explain everything in detail and help you with any questions you may have!