28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
MRI is very accessible, and the Cust Serv Reps are very helpful and knowledgeable.
Great support in helping me with the MRI program. Took their time in helping me understand how to work the program. Any time I need support you are there to help. Wonderful Staff!
Ann is fantastic. Very helpful and knowledgeable.
Needed assistance with a complex strata handover. Great support as usual.
My request was answered quickly and corrected immediately
Helpful to recieve support especially as a beginner
For the fact that the support team handles our cases with immediate effect and their very calm over the phone and very friendly that makes the whole process easy thank you so much for the assistance we get from you guys.
Quick and easy response
Always quick and easy.
Great software, fabulous customer service
Im sure this system works ok if your a social housing provider but I would not recomend for private rental. Tone is English Social Housing. This is the 4th and by far the least user friendly rental stystem Ive experienced. Important to note I'm attempting to use as a letting agent.
The thing that is most impressive to me is the speed with which MRI responds to problems, questions, etc. It's quick, easy and effective to deal with MRI
The support staff helped me resolve my issue.
Very helpful and knowledgeable to
The tech that helped me out worked way past closing time and it really made my life a lot better. Thank You for the dedication and going above & beyond the call. :) this person deserves a big fat pay raise!!!
Easy to sign up. I needed to pay before year end and the folks on the phone made it happen same day.
We have dealt with you for many years and had excellent service. We have had major issues with our website and you have helped us every time we asked previously. Now you have told us to contact our IT developer who is no longer able to help us. We are very disappointed that you cannot help as we have a client who has asked us to remove a property from our website which we cannot do but you have done in the past
The web site could be easier to navigate
The issue was resolved quickly, and the communication was prompt and professional. The software is brilliant and user friendly and covers our needs.
We are new to this system and just migrating so still early days but honestly as someone that has required the online support frequently, i can confirm the response is speedy and effective. I will update this review once we are fully up and running and live but so far a great experience. Thank you.
