28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
My experience is a 4 star due to the ease of the software.
The Support from MRISoftware has become exceptional quality. They have highly skilled people who help you with the software and its a dream as you can be up the creek with some issue and they come in with a lifeboat and the perfect answer. I would highly recommend any Property Manager to look hard at Qube Property Management as the sophistication of the software coupled with the exceptional support makes it a truly value added spend.
I couldn't figure something out so I called for assistance. The support person was very polite, friendly, understanding, and professional. She helped me solve my issue quickly and she was also patient with me. Great experience.
In depth explanations and going through item by item is helpful
Your customer service team is ALWAYS efficient, knowledgeable and courteous. No complaints here. Kudos!
all questions answered and easily understood
ALWAYS a reliable and knowledgeable technician to assist with any question I have. Thank you for being such a great part of my business.
Your employees are kind, patient and knowledgeable.
Simple, easy Help was given in a matter of minutes! Thank you !
very helpful as always great team
The support staff are friendly and helpful. They understand your problem and go through solutions step by step.
Representative attended to my query promptly and solved the query without issue.
The software is easy to use and the support behind the product is extremely good, they have live chat and helpful training academy, very happy with the product
Personal communication - I felt like I was dealing with one person who focused on us
I received a representative that had a thick accent. More and more, this is my experience.
The person I spoke to on the phone was extremely helpful and professional. My issue was resolved immediately.
Integration problem was solved within just a few minutes.
I am not normally a "review" person, per say. However, CTMe software's customer service has inspired me. I am an 8 years user now of this software and I have never had issues that lasted for more than 5 minutes. The help section alone (includes step by step videos!) is actually user friendly and if that's not your jam, JUST CALL. No long hold, no endless automated systems that spins you in circles without addressing your issue. There's a real live person on the other end that will have you're issue resolved in minutes. I can't tell you what a relief that is when you're overwhelmed and over worked and need a contract out asap. They'll never leave you hanging.
Seems like a newer employee and new the answer with a quick solution.
HAB staff, always helpful, knowledgeable and make sure your issue(s) were addressed/resolved before leaving the line.
