28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
Thank you for the consistent customer service.
Very professional costumer service, resolved my issues.
The response to my request was done efficiently, and Cassie was very kind and helpful.
My request was taken care of in a timely manner
The speed of process is important to me!
Thank you for identifying my needs and fulfilling them !!
Because you sorted out your wait times when calling in for support - I already loved the System and how it functions
The agents were very knowledgable and efficient.
Improved support system over the phone as the issues are now directly resolved over the phone most of the times.
Solution for my issue was clearly explained and after I sent amendment to support my problem was solved.
After 10 days of my previous complaint the issue is still not resolved. The promised refund has not been processed nor has the request for an invoice been responded to!!!!!!! Pathetic
I love that they I can speak to a human and they always pick up the phone, they are polite and always answer my questions.
The team at MRI are great and always available to assist when something is not quite working as it should. The road to having a usable product has not been easy for us but with their diligent care and constant improvements to the product we now have a usable CRM which shows us exactly the state of business.
Quick resolution
Prompt response.
Support person was extremely patient. Solved all my problems quickly.
Superb back up service, no hassle they really look after you.
The staff support has been very helpful to me. They even sent me steps on how to do it, and I really appreciate it. Thank you.
Great customer service -very helpful
Support staff understands the system and explains what I need to know effectively!
