28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
SPEAK TO SOMEONE IMMEDIATELY. KNOWLEDGE OF SOFTWARE AND QUICK RESOLUTION.
The representative I spoke with was able to quickly help me to get my account reactivated. He answered all my questions and was very patient with me as I worked my way through the payment process.
As always, they were able to help with my issue. wonderful staff to work with
Helpful and quick response with follow up
Great customer service.
I really appreciate your staff and all the help you gave me resolving my issue. Everything works great! and I couldn't be happier with having full access to the app and it has to offer. thank you :)
You all are very helpful, knowledgeable, fast and professional every time. thank You very much
Consistently the best customer service.
Software is very user-friendly Service is Great Communication is Awesome Responses are very quick and professional Problem Solving - always ends in the issue being resolved immediately and/or as soon as possible.
It seems to take too long to get a response when a ticket is submitted the majority of the time. When you call in, they usually have to contact someone else, I have waited as much as 5 weeks to get an issue resolved because no one had the knowledge except Kathy Rajewski, and she is overwhelmed it seems.
Customer representative knowledgable and polite
Tech support was extremely helpful. The program has a wide range of uses. So grateful we can import documents and add text and signatures.
Ctm for real estate contract software is the best! Support is timely and knowledgable. I have confidence running my business using this document mgmt online tool.
The ease and accuracy of the process.
Completely satisfied with the service.
The representative (Abram) was very helpful, knowledgeable and patient.He listened and understood my concerns and issues. The issue was resolved in one business day and his efforts was greatly appreciated.
If I could give 0 stars I would. Beware of this company - after a 2 year contract they have an automatic renewal of another two years, they don't put this clearly in your initial contract but in a tiny link to a terms and conditions site where it is very hard to find. We only discovered this when we found out after being with them for over two years and trying to cancel our expensive subscription. They are not transparent at all and their customer service is terrible. No responses to emails and noone answers their multiple phone lines. As soon as we are out of contract we will be going to a competitor purely due to their terrible customer service underhanded tactics.
Thank you for your help.
John went out of his way to help me. It was above and beyond expectations!
Easy to use.
