28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
This platform is a mature and comprehensive service offering that has delivered $ and time savings compared to what I was using prior.
Your support team took care of my request in a timely manner, Thanks,
I like very much that I can integrate offers with other CTM users. It makes it easy to both view documents in real time. I also like the SmartDocs feature. Often, I get documents that require signature, but are not writeable. I value the utility of Smart Docs very much!
Alex was very helpful, able to pinpoint the issue quickly and took the steps necessary to resolve. After speaking with my account rep, all was fixed. This is the only issue we have had with the software to date.
The person on the other end of the line is always friendly and helpful!
Time consuming and difficult to reinstate. No direct phone number for CTM on MRI website. For a tech company, you barely get a C. Other contract software much easier to use. You must be the same people who developed common core! Sadly, it is the one most of denver uses. Your sales department is better than your tech side.
The representative was very knowledgeable and helpful. Great personality too!
The experience with the supervisor and technician Dan assigned to provide support was great. Dan was able to work on some areas I was having difficulties and then we had a phone call scheduled to explain why I was receiving an error. The error was corrected. I appreciate all the support.
MRI does alot of things that work. However, there are a number of things it does not do. So I think alot of the time when changes or updates are made, real world practicality is not taken into account, or clients consulted.
I do not recieve invoices despite reaching out 4-5 times to update the billing address and contact information. I have been patient but it has been MONTHS I have been dealing with this.
The help desk is always able to help me with the errors I make. I am thankful for that b
They solved my issue seamlessly, efficiently, with friendly support.
friendly and professional response.
I am overall happy with this software. I struggle with miscellaneous docs at times. If I turn off auto and edit the document, it will automatically load only my signature in everybody’s signature box. I have complained about this issue before but it hasn’t changed.
They are very helpful, patient, guiding, willingness to resolve issues and courteous.
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Customer Service was quick and accurate with their response.
Helpful on integration of contracts
MRI team was very helpful and friendly.
Exceptionally prompt & knowledgeable customer service.
