28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
Quick & Helpful!
Easy to work with!
Your system goes down and slow especially on Fridays and Jewish holidays. Also, logging in during the mornings is hard work. Thanks.
Always great customer service.,
Being able to discuss the issue with a person
CTM contracts are great and the customer service is always good!
Support is generally fast and reliable. MRI as accounting and property management software is the worst I've dealt with. So while I appreciate the support the software is still frustrating.
The staff was very help in getting me back on the system and adding my assistant Pamela to MRI
I like the new MRI Property central
the mri team is great always very helpful and if they do not know the answer they are sure to find it.
Great Tech support
I've recently opted to onboard with MRI. The company have been excellent through this process and responded promptly to queries. Overall so far - delighted.
Support staff are always amazing. Very knowledgeable, helpful and friendly. I have been working with REST Professional for over 20 years and have always found support to be outstanding.
The staff are great and helpful
Always so helpful
The staff posed a question about access to the status feature in WL and there are so many boxes to choose I wasn’t sure which ones needed to be checked to ensure they received the access they needed so I had to call MRI. Keith patiently went thru the individual access for each employee to ensure the boxes were checked.
Good customer support - phone number on website and UK-based support staff happy to screen share.
The agent that took my call was very knowledgeable and instead of just fixing my problem, he walked me through how to find my deleted contracts. He waited for me to confirm the contracts were back in the system and then showed me how to put them into docs management under the correct buyer.
Quick and helpful response. Consultant knew what I needed and assisted promptly and effectively.
Love how easy this software is to use
