28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
Everyone that I work with here is great. Kevin Vetomskie is an absolute ROCKSTAR! Mark Ryan, Terique Howard, and Joseph Morell all also amazing to work with. They are always kind, pleasant, and find the best possible solution to help. I am grateful for the help they provide and their follow ups to make sure that the solution or help they provided worked. They are very much appreciated.
They are very helpful
I didn't remember how to do something in the software, and Keith walked me through finding the missing piece in my programming of a new project.
Sheila responded VERY quickly to our request for help, and got our data fixed in no time! Thank you SO much foe your help and expertise.
Quick, precise, and courteous each time I need assistance, so happy my company and the owner of two building I manage chose MRI for their software.
The team is not responsive it took us over 6 months to get some assistance on a request.
MRI software works great and the support staff really provide fast, professional service when you can't afford delays
The support staff for CTMOne is very helpful and resolved my problem, although it too awhile.
My request was taken care of so quick and after hours on a Friday night!
II pay you for the use of this software, I don't know why I have to have another account to learn your product when I need help. It's confusing enough with all the contract changes to have to learn all your changs too. I have spent an hour now just getting back to fill out a contract and I haven't go to it yet!
My experience with the support reps on the phone is excellent, and I am thankful. The hiring team with MRI Software is doing great, as well. They seem to hire a great group! For the tech support team, I would give them 5 starts. The software itself is very difficult to use. It is almost as if it is a "tradition" to use CTM here in Denver... many people use it, but I have yet to meet anyone who indicates they like it. That is just my experience. The technology seems antiquated and not user-friendly.
The MRI support staff is very knowledgeable and professional.
The customer service agent was wonderful.
Bailey Little was excellent at fixing my problem and showed me how to fix it in the future.
The efficiency and detail that your Customer Service Staff takes in problem solving. We are never made to feel rushed or incompetent. You Staff is seasoned and aid with knowledge.
good support agent - competent, friendly and efficient
A+ support & customer service
The woman who supported me had amazing patience. She walked me through and never made me feel dumb about my questions.
Great & personable customer service with fast resolution. Thank you!
I needed help with something that I don't normally do and I called Tech Support. They walked me through the process and made it very easy to do. It was quick and handled in 1 phone call.
