Company

Luxe Watches

219 Highstreet, Epping, CM16 4BL, Epping, GB

About Luxe Watches

Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.

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Griff Griff 29 October 2023, 10:08

Excellent company I highly recommend Jordan and his staff are professional and make buying a timepiece a pleasant experience absolutely superb! Luxe watches are my no 1 company to buy from.

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Scott 27 October 2023, 18:19

Great service and very knowledgable, would recommend them.

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Angela 26 October 2023, 17:41

Atif was very helpful and answered all my questions. Quick delivery and well packaged. Really pleased with my watch and the service I received.

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Antoine Buchet 26 October 2023, 02:39

Super fast and reliable service, highly recommend!

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Ryan Mcknight 21 October 2023, 15:14

Very fast response to provide a valuation upon request. Great customer service and would definitely use the service again.

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Mike C 20 October 2023, 18:44

Superfast turnaround.

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Shouvik Palit 20 October 2023, 00:29

Jordon was helpful with all information of my requirement.

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Mr Brennand 18 October 2023, 16:44

excellent and fast service

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John Morris 18 October 2023, 00:52

Great customer service. Quick response time a pleasure to do business

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VINCENT BARBUTO 17 October 2023, 23:34

Great service from Jordan. Lovely watch !

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Naz Naz 06 October 2023, 05:26

Was a great pleasure in dealing with Arif , excellent service right from the start , nice and easy . Thanks Arif for helping me purchase my first Rolex .

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Consumer 05 October 2023, 20:31

Super fast service.

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Ørjan 04 October 2023, 18:58

Excellent customer service, webshop and physical store. The employees are really helpful, nice and make you feel safe on your purchase. They reach out with information and answer any inquiry you might have very quickly.

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MRT 02 October 2023, 21:17

Extremely professional and very welcoming. Exceeded all expectations.

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Lee Philliskirk 28 September 2023, 20:55

5 Star Service, quick and easy Thank you

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Ms CQ 27 September 2023, 20:16

It's an easy method of requesting a valuation and my actual valuation was speedy. The accompanying email was friendly and gave information on others services Luxe Watches provides. I was left with a very good impression and will recommend to others!

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Jenna Doornink 27 September 2023, 13:07

Luxe watches were amazing beginning to end. They sourced my watch quickly, kept me up to date each step of the way and ensured the timepiece was perfectly polished and checked before collection. I would highly recommend them and look forward to using them again. special thanks to Jordan who worked hard to get my perfect watch for me within one week and made extra effort to get it to me before I went away :-) Thant you!

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Daniella Edkins 22 September 2023, 19:46

Friendly team & professional, fast service.

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Yau K 19 September 2023, 22:41

I went in to replace a Mondaine watch battery. Jordan dealt with it in a professional and friendly manner. The cost was reasonable and turnaround was about half an hour. They usually deal with higher end watches, so if you need any work or service done, I'd recommend for a professional service at a decent cost.

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Mitchell 17 September 2023, 05:00

Sent my watch for a polish through Luxe Watches. Incredible service! Jordan was brilliant he kept me updated all through the process and was a pleasure to deal with. My Tudor has come back looking brand new again I couldn’t be happier.