Company

Luxe Watches

219 Highstreet, Epping, CM16 4BL, Epping, GB

About Luxe Watches

Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.

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Mark Newton 15 January 2024, 22:57

Luxe carried out their free online watch valuation for a Breitling Navitimer 01 that I was adding to my home insurance policy. I completed the online form which took a couple of minutes, and received the valuation the following morning. Very simple and easy to use, highly recommended!

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Claire 11 January 2024, 22:30

We have bought a few items from luxe and each and every time faultless ! service is fantastic Arif and Charlie always on hand to help.

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Allison Gilbert 09 January 2024, 03:26

Contacted Luxe for an insurance valuation certificate. Charlie contacted me in less than 24 hours, bearing in mind I emailed the company Sunday lunchtime! First class, super fast service, highly recommended.

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Megan Driscoll 07 January 2024, 01:12

Arif was really helpful when purchasing my new watch - I would recommend him to anyone who is looking for advice and guidance!

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Karen Cissell 31 December 2023, 17:49

My experience was great very helpful and kept me a up to date with my repairs and was very happy with the quickness of 3 repairs Thank you K cissell

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alan j 30 December 2023, 00:40

Went into Luxe in Epping High Street with my Omega watch. The friendliness of the staff was very welcoming. I spoke with Arif who was very helpful. He immediately found what the problem was. Would definitely recommend and will be going back if needed.

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Jon Foster 15 December 2023, 21:40

Great service and really fast turn around

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Gary Powis 14 December 2023, 05:51

Great informative service from a local shop with a large range of choices

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Rory Hanna 05 December 2023, 17:22

Jordan at Luxe Watches was very responsive at all times when discussing price and ensured my watch was delivered quickly, with minimum fuss. Would definitely recommend the service.

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Katherine 05 December 2023, 01:21

Quick easy valuation !

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Micky Stapleton 29 November 2023, 00:54

Very easy to deal with . Once I’d agreed a price with Jordan , the deal was completed simply and professionally and the goods were exactly as described . No problem for me to recommend this company and it’s staff .

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David 28 November 2023, 23:06

I recently purchased a Rolex from LW and Jordan was excellent! Very patient as I wanted to compare a few options and he managed to source a great example at a competitive price. Good communication throughout the buying process. I would certainly recommend.

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Gary Ledwell 23 November 2023, 02:26

Jordan was professional, knowledge and very friendly. Perfect service fast and cost effective

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Alan Mullis 18 November 2023, 22:02

Great service. Quick and convenient. Great communications over the purchase and delivery

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Kurt Angelo 18 November 2023, 00:25

very easy to deal with . posted the watch out very quickly and communicated every step of the way

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Duncan Dunlop 16 November 2023, 00:56

Website gave very clear and easy to follow instructions to submit a valuation request - this was not the case with other sites. Charlie then responded in a matter of hours with a valuation that I have been able to use to add my daughters watch to our insurance policy. Excellent service on all levels

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Steve LeMay 04 November 2023, 22:44

Absolutly spot on! From initial email to collection! On time appointment in a showroom fit for the West End, but nice and local. Not rushed strap fitting was spot on and the watch was perfect. Would highly recommend LUXE & will make this my go too dealer!

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Marc 03 November 2023, 00:22

A good selling experience. Arif was very professional.

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David Etheridge 02 November 2023, 18:19

Item exactly as described, first class communication and very swift delivery. Impeccable service and lovely piece. Highly recommend Luxe Watches and Jordan

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Ke 31 October 2023, 22:06

Having purchased the watch from LUXE previously I needed un updated valuation which was provided very quickly. Great service when I purchased previously and still a great service now. Many thanks K