219 Highstreet, Epping, CM16 4BL, Epping, GB
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Great service. All issues were swiftly dealt with and the watch safely received. Thanks to both Jake and Courtney with whom I dealt with. Jay
Would 100% recommend any future watch purchase from Luxe watches. Amazing selection of watches with a premium service provided. Absolute pleasure I will be back garunteed. Thank you Anthony
Thanks guys ! Superb service from initial contact right through to collecting the watch. Jake was great at responding to any questions and Luxe gave me a fair market price for the watches I traded in. I wouldn't hesitate to recommend them to anyone looking to buy a luxury timepiece and I will certainly deal with them again.
Just bought my first Rolex few days ago from luxe watches!! Amazing watch in great condition!! paid for the watch and received it next day before 1pm great service recommend to anyone!! And also gave me a FREE valuation which saved me £100!!
Excellent service!
What a fantastic company to do business with, I purchased my Deepsea and it was exactly as described and arrived the next day, I have big wrists and I asked for an extra link and Courtney sent me one out the next day. Great company and lovely friendly staff. Well done, I will be back.
Brilliant to deal with. Highly recommended. Thanks again. Cheers Ben
excellent service very helpful
Excellent service, I'll use them again for next time. :)
Great service honest and easy to deal with. Thanks again Tom
Great experience with Luxe Watches. I visited the shop and was helped by Anthony throughout. Good deal, easy to transact with, and they lived up their strong reputation.
Highly recommended. Luxe Watches were a pleasure to deal with. Friendly, helpful and knowledgeable staff. My first time shopping with them but will return.
The guys at LuxeWatches have always been very professional in my dealings with them. Their communication has been excellent at all times and I will certainly continue to be a customer over the coming years.
Bought a Rolex watch from Luxe Watches. Would recommend them to anyone. The shop has a very nice vibe. Their customer service is EXCELLENT. I was served by ANTHONY (the built mixed race guy) who was very welcoming. He took his time advising me, thus helping me come to a decision which I am very happy about. Thanks mate! Mohammed
First class service great team with great communication. A+++++++
Great service from the Luxe Watches team Anthony and Jake Ordered my masterpiece on Saturday and it arrived on Tuesday. It’s was well worth the wait perfectly package for me to open.
I recently made a purchase from Luxe Watches and not only were the staff helpful, they gave me honest advice in helping me pick my first watch. Would recommend them and I’m very happy with my purchase.
The communication before and after the sale were excellent. The customer service was excellent. I have to mention Jake, the young man who dealt with me - his manners and attention to detail really impressed me. The premises was really nice as well and the whole set up seemed very professional. Thanks guys.
Yery pleased with the service and prompt next day delivery No doubt will be back for my next purchase
Thanks for the great service guys. Very quick and everything was as described and promised. A colleague of mine introduced me to Luxe so I was confident I would be happy and that proved to be correct.