The Acres Gills Lane, BS26 2TZ, Rooks bridge,
We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate. Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.
We've used livefoods.co.uk with a repeat order for a little over three years. During this time we've had consistent deliveries with very high proportion of live stock. We've had one delayed delivery (Royal Mail's fault) which had a high fatality rate, but this wasn't Livefoods' error. All of our engagements with the post-sales support team have been excellent with fast responses and quick resolution of our enquiries. This included both changes to the frequency and cancellation of the repeat order. If they have what you want and have the delivery options you need, then they're easily recommended.
Brilliant Service. My email enquiry was answered promptly, with clear instructions. I have been dealing with Livefood UK for 4 years and have never been disappointed with their service.
Very quick delivery. Always alive. The only problem is the uneven cricket size per shipment. I can get a bag full of juicy big crickets and the next shipment you can have just a swarm of tiny little once.
Fast & professional. My first stop for reptile stuff from now on
My husband accidently stubbled across you guys whilst attending a job down south. A very helpful young man assisted my husband in opening account with you. Also, sent him home with an abundant haul of live foods for our T's. We are now regulars, and cannot fault the service. Thank you for keeping our large collection of pets well fed and healthy.
I ordered some livefood from Livedood UK and I am extremely impressed with their customer service. I made a mistake with my address and Royal Mail had to return my order to them. Luckily they resent it with no problem at all which i am very happy about. I will order from them again without making the same silly mistake!
Great supplier being let down by a poor postal service. The critters are good despite being in the postal system for twice as long as they should be.Royal mail claim they attempted delivery but they did not after i waited in all day.This is the third time in a row this has happened, i only live 50 miles from the supplier.
Quick, prompt professional service, I've been using this site for a few years and have never had any complaints.
Been ordering from here for a few years now was good when first started using now not so good have had live food missing from my order at least 5 times now and they weren’t happy to help
Fantastic supplier, very prompt service and always responded to any email I sent, within a few hours. Great quality product, would highly recommend
I'm thrilled with the wide range of treat flavors available at the pet store. My cat can't resist the delicious options, and the fast delivery service makes it convenient to keep her treat stash stocked.
This pet store is an absolute paradise for pet lovers! They offer a vast selection of high-quality products, from food to toys and accessories. Highly recommended for all pet owners!
Excellent service and packaging, great survival rate of the bugs from transit
I have been using livefoods.co.uk for years. It's my favorite company to buy crickets. I recently ordered and received a bulk bag of crickets. It contained crickets but had around 8-21 roaches that could climb plastic walls. These roaches have never been in previous orders. I believe they are called Siamese roaches. I buy crickets because they can't climb out of the box I use and cause an infestation. I'll buy from here again, but I might have to look elsewhere. Sometimes the crickets come with a few Turkestan cockroaches and other creatures, which I don't mind much because they can't climb plastic.
Hi , I’m new to the reptile world as my son as past away recently and I have been thrown in at the deep end as it were, so this was my first order placed with live food.co.Uk and I speak as I find I was very impressed with how prompt it all arrived an in good health, well done guys 👍
Quick delivery, excellent tracking, sturdy packaging and everything delivered alive and well 😃
This order came fast and is really good quality. Good packaging too. Will order again soon. Thank you. I have a reliable source now!
Well worth buying from this company. Their customer service and products are excellent. Thanks so much!
Order all my livefood from these guys, they definitely over count and the feeders arrive quickly, well packed and alive and healthy. No signs of parasites or any issues with feeders, my reptiles are all perfectly fine and love a red runner xD thankyou for being such an awesome and well priced livefood store, saves me lots in comparison to buying from local pet stores!
I bought 100 locusts and 50 roaches delivered to Belfast, all arrived on time and not one dead. Would definitely recommend and I will be getting my live food from here from now on. Has to be 5 🌟 🌟 🌟 🌟 🌟
