Company Details

First time I ordered from live foods UK and I have to say I’m impressed. Price was good, package came quickly and was well packaged. Will be ordering more from them in future.

Absolutely amazing, completely happy with my order.

Affordable. Quick delivery, secure in box. Always good quality of insects!

Cheaper and better - been using them for a few months now to buy bulk as it is cheaper than feeding from pet stores but no compromise on quality. Website is easy, phoned for help regarding a hot weather order and staff are efficient and helpful. Substrates/sphagnum mosses are also near half the price of shops like pets at home! Always frozen perfectly even after delivery. awesome website makes keeping reptiles easy.

Absolutely superb. Great range of products, great prices and fast and efficient delivery times. Can't rate them highly enough.

Top service great communication and quality. Fast delivery and goid price.

I started buying mealworms from you, I think last year, when my usual companies couldn’t supply any. I would just like to say how pleased I am with your service. The communications are second to none, my orders have consistently arrived on time, and the mealworms are in really excellent condition. I hope to continue ordering from you in the future!

I have ordered from this company a few times and normally have no problems however this time despite paying extra for next day delivery as I required it in a hurry my order arrived late. Not so much of an issue normally except I was away this time so late delivery was no use to me. However upon return and opening my order 4 days later I discovered my order was also wrong and they had sent 2 tubs of morio worms instead of one tub of morio worms and one tub of xl mealworms. Seeing as they had written on the lid of one box that it was instead of the mealworms It was not a mix up so I feel the least the company could have done was email to see if I was ok with this replacement or if I would have preferred a refund. In this case I would have taken the refund as have no use for two tubs of morio worms and specifically placed the order for the xl mealworms as my local pet shop doesn’t stock them. I Will definitely think twice in future before ordering from them again and feel extremely disappointed by the service I received. ————————————————————————————————— Update after reply from livefoods ! While I can appreciate livefoods May have felt they were being helpful substituting the order instead of waiting for confirmation that it would be ok to do so and delaying the order, in my situation this was not helpful as I have a very picky bearded dragon who will only eat a few morio worms occasionally so never use a full tub never mind two but I don’t expect others to know this only deliver the goods I purchase. In regards to the refund that was apparently sent, during our emails there was no mention offering a refund at all and upon checking my financial records to date I have not received anything.

Easy and quick to deal with and always good quality foods for my animals, I have ordered 6 times now and never had a problem at all. I would recommend to everyone, better than going to a pet shop especially if you need a lot of feeders you would save money ordering in bulk.

I’ve been using this company for a few years now, they’ve never made a mistake on their part and always arrive healthy and well packed. Both my beardies and gecko loves everything they have to offer. I love that they are so affordable and that they supply not only the live feed but the equipment to care for the live feed. Never gone back to PersAtHome after finding this.

Easy ordering , fast delivery and healthy live insects ! Will use again .Brilliant service thanks

I get locusts delivered every week, they are always well packaged and never any dead ones. I love that you can set a repeat order so I don't have to worry about remembering every week.

Live food always comes well packed and on time. No complaints at all with the service :)

Always on time and very helpful

I would recommend the live meal worms to anyone who enjoys feeding garden birds. The meal worms are fresh, arrive with adequate packaging, on time. Your robins will love you for it.

Ordered standard crickets and was sent small to medium at most. Sent pictures it. To be told they were correct size. Great customer service NOT!! will never use livefood.co.uk again....

First time buyer and extremely pleased with my products, arrived in great packaging and condition, insects are all healthy looking! Cheers guys will be ordering again soon :)

Great service. Goods dispatched same day and mine have always arrived next working day. The quality of the bugs is second to none. Bigger, healthier and last longer than the usual half dead crap you get from your local pet shop, which usually cost more too! George my chameleon sends his thanks! Will only use these guys from now on.

Been using this site for a couple months on and off. The quality of live food delivered is excellent - better than the mainstream pet stores where I can often buy live bugs with some dead ones mixed in. Works out cheaper for me on the whole to buy from Livefood UK and delivery is usually 1 to 2 postal days. Overall a happy customer and I'll be using again :-) thanks Livefood UK

ordered some locusts in bulk they came the next day! very good delivery although a little expensive. locusts all healthy and only 1 dead! very good in comparison to petsathome or some local shops.