Company Details

Service was fast ! Test results seem in line with my usual lab results.

Really disappointed in the service, I've used lgc in the past for the thyroid test without issues but this time around my experience has been very poor. Staff confirmed my test was received 14/8 and I should get results within 2-5 business days, when this didn't happen I was then told by 26/8. Still didn't happen. I had my doctors appointment and had to have bloods through them as I couldn't get a new prescription without recent blood results. I ordered and sent back my sample in good time with no sign of my results. Now being told it's a technical error but no results in sight. I will not be using lgc again for my samples due to unreliable service

This company is a scam! I submitted two perfect samples for cortisol testing and was told both times that my sample was insufficient. When I attempted to obtain more information I received robo answers that didnt make sense or resolve the issue. Save your money, dont fall victim to this scam company.

Very professional. Test is easy and results were prompt.

It was easy and results were quick

The whole process from ordering the kit, receiving it and instructions for use were fantastic! Then sending it back was super easy and the feedback along the way and results were very quick! Definitely recommend using it!

The instructions to complete the test were very clear and easy to understand. The turnaround time for the test results was very quick and the nurse I spoke to was very accessible and able to discuss the results clearly.

Easy to use kit. UPS drop off a plus. Great instructions and communication.

Fast and easy

Tests were clear and easy

easy to use and fast processing. Thank you!

Everything was easy! I had to change my test collection date and I was able to email that in. It was forwarded to the lab with no problem. Test results were quick!

I ordered a Vitamin B12 home test kit from Letsgetchecked. I paid just under £60 on my credit card. A few hours later they wrote & said they were out of stock & would refund me WITHIN 30 DAYS. This is an extremely large refund window so I checked my bank card statement and saw they had claimed my payment in the name of LaunchGiftCards, same initials as Letsgetchecked but not the right company name. I suspect fraud. Update: I sent Letsgetchecked a screenshot of the payment confirmation to LaunchGiftCards from my bank statement. They said it was malware from my phone and nothing to do with them. My bank statement this morning now showed Letsgetchecked as the recipient of my payment. I have since written asking where my refund is, and they are ignoring my emails. And still no explanation of why they need to wait 30 business days to receive a refund, when it's because of their low stock that they could not provide the kit. Very unimpressive. A company which exploits its customers.

Accurate and very convenient. When you’re not feeling well, sometimes it’s hard to leave the house—I’m so grateful for this service.

I took the test exactly like they requested via finger jab. Their lab gave an excuse as to why they couldn't give me a result. Refused to give a full refund and blamed me instead. Took it to management who did not budge.

I would have left a 5 star review had they not said this "must" be filled in. Aside from this , I had a good experience. But, if you just want to rate them , Id stay away from their requests for a review.

Turnaround was faster than expected.

Super straightforward and quick! Great service

Clear instructions. Rapid turn around with results once test was received.

Easy to follow instructions and the results were so quick. Highly recommended!